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  • Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia ● Req #6534
    Thursday 6 June 2024
    Duties & Responsibilities: Answer incoming technical support calls, chats and emails. Identify severity of case by asking the right questions, analyzing and allocating the case appropriately based on its severity. Provide resolutions by identifying systematic problems, researching answers; guiding test center administrators through the corrective steps. Document details of cases and prioritize according to urgency and importance in Salesforce. Monitor support queues in Salesforce and take a ... More
  • Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia ● Req #6507
    Thursday 23 May 2024
    About Prometric Prometric's corporate headquarters is in Baltimore, Maryland, but our reach is truly global. We operate corporate offices in 15 countries and test centers in more than 150, giving our company a truly diverse global reach. The resources we put in place around the world allow us to provide unmatched support to the clients whose exams we deliver and to the test takers who visit our centers or via remote proctoring What does the role involve? Plan and execute cross-functional suppor ... More
  • Ireland ● Req #6481
    Monday 13 May 2024
    Job Title:                                 Release Train Engineer/Scrum Master Reports To:                             Director, Program Management Department:                          Product & Technology Location:                                Ireland - Remote Hours of Work:                      37.5 hours weekly   Job Overview: Prometric is looking for an energetic, experienced agile leader who enjoys facilitating program execution, driving process improvements, managing risks, and program r ... More
  • Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia ● Req #6478
    Monday 13 May 2024
    SUMMARY:The role of a Candidate Care Specialist supporting the global markets mainly the North America region is to deliver exceptional customer service, ensuring candidate complaints are resolved in a timely and compliant manner while working closely with internal teams and clients to implement the best possible solution. As the candidate facing entry point for critical defects and escalations, Candidate Care Specialists are the key to service excellence – utilizing on the spot problem solving, ... More
  • Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia ● Req #6477
    Monday 13 May 2024
    SUMMARY:The role of a Candidate Care Specialist supporting the global markets mainly the North America region is to deliver exceptional customer service, ensuring candidate complaints are resolved in a timely and compliant manner while working closely with internal teams and clients to implement the best possible solution. As the candidate facing entry point for critical defects and escalations, Candidate Care Specialists are the key to service excellence – utilizing on the spot problem solving, ... More
  • Youghal, Co. Cork, Ireland ● Req #6464
    Wednesday 1 May 2024
    Job Title:                                 Test Centre Administrator - Youghal Reports To:                             District Manager Department:                          Test Centre Hours of Work:                      25.5 hours monthly, Monday – Saturday Contract Type:                       Perm, part-time   SUMMARY To supervise test candidates to ensure the efficient invigilation and execution of tests at Prometric test centers.   COMPANY BACKGROUND Prometric (www.prometric.com) is a trust ... More
  • Dublin City, Co. Dublin, Ireland ● Req #6463
    Wednesday 1 May 2024
    Job Title:                                 Test Centre Administrator - IFSC Reports To:                             District Manager Department:                          Test Centre Hours of Work:                      25.5 hours monthly, Monday – Saturday Contract Type:                       Perm, part-time   SUMMARY To supervise test candidates to ensure the efficient invigilation and execution of tests at Prometric test centers.   COMPANY BACKGROUND Prometric (www.prometric.com) is a trusted ... More
  • London, UK ● Req #6453
    Friday 26 April 2024
    Job Title:                      Test Centre Administrator - London Reports To:                  Test Centre Manager Department:                Test Centre Location:                       London Hours of Work:            40 hours per month, Monday - Saturday Contract Type:             Perm, part-time   SUMMARY To supervise test candidates to ensure the efficient invigilation and execution of tests at Prometric test centers.   COMPANY BACKGROUND Prometric (www.prometric.com) is a trusted test de ... More
  • Dundalk, Co. Louth, Ireland ● Req #6417
    Friday 5 April 2024
    Job Title:                     Application Security Engineer Reports To:                 Head of Information Security Department:              Information Security   Location:                     Remote - Ireland Hours of Work:          37.5 hours weekly         Job Overview: As a Prometric Application Security Engineer you will be a member of our growing cybersecurity team with a focus on application security. In this role you will be responsible for executing and driving security posture v ... More
  • Dundalk, Co. Louth, Ireland ● Req #6352
    Thursday 7 March 2024
    Job Title:                     Candidate Services Representative – Irish Speaker               Reports To:                 Candidate Services Supervisor                        Department:              Candidate Services     Location:                     Dundalk, In Office Hours of Work:          37.5 hours weekly         Job Overview: If you are looking for a unique opportunity within customer services, where you will be constantly challenged, learn new experiences and work with a truly glob ... More