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  • Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1468
    Wednesday, June 12, 2024
    SUMMARY This position diligently upholds the standards, policies, and interests of Grand Traverse Resort and Spa and ensures the safety and security of guests and employees, as well as their property. This position involves three shifts of conducting outside patrols of the Resort facilities in all weather conditions as well as two shifts of inside security patrols.  The hours are 7 pm to 3 am Thursday, Friday and Saturday as well as midnight to 8 am on Sunday and Monday.    ESSENTIAL DUTIES A ... More
  • Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1486
    Tuesday, June 11, 2024
    SUMMARY Responsibilities include, but are not limited to, orientating and training of all new housekeepers to the housekeeping department. The Room Attendant Trainer will provide valuable feedback to the Executive Housekeeper and Supervisors as to the abilities of all new team members. Additionally, maintain levels of quality as established by the Executive Housekeeper, all activities of employees in assigned area, monitoring the daily cleaning and maintenance of rooms, hallways and linen rooms. ... More
  • Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1487
    Tuesday, June 11, 2024
    SUMMARY This position is responsible for supplying all condo areas with the required linen on a daily basis.  Also responsible for picking up all dirty linen and for inventory all linen rooms.   ESSENTIAL DUTIES AND RESPONSIBILITIES Deliver linen to all condo linen rooms. To pick up all soiled linen from each complex. To make sure linen van is kept neat and clean at all times. Report any problems with the linen van to the housekeeping office. Go to Fleet maintenance and fill the gas tank and ch ... More
  • Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1488
    Tuesday, June 11, 2024
    SUMMARY This position is responsible for responding to guest calls for service in a prompt, courteous, and thorough manner.  Other responsibilities include, but are not limited to, maintaining the public and employee areas of the resort.   ESSENTIAL DUTIES AND RESPONSIBILITIES To be completely familiar with complex and outlying areas Provide exceptional guest service for internal and external guests. Keep pager, radios, vans and keys safe and secure at all times. Ensure these items are turned i ... More
  • Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1489
    Tuesday, June 11, 2024
    SUMMARY This position is responsible for maintaining all linen rooms, supplying guests with requested amenities, and maintaining all common guest areas in complexes and assigned outside outlets ESSENTIAL DUTIES AND RESPONSIBILITIES Adhere to safety guidelines at all times Exhibit great customer service to internal and external guests. Keep all linen rooms properly supplied at all times Pick up clean linen/terry from the laundry chute rooms as needed and deliver to proper areas Place clean linen ... More
  • Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1460
    Monday, June 10, 2024
    SUMMARY This position requires you to provide a “POSITIVE” and memorable experience for our guests.  You will do this by responding to any maintenance repair requests from our cloud-based hotel property management software and radio dispatch person.  Safety is our # 1 concern.  You will assess the problem, and repair or refer the situation on to a supervisor for further action in a timely manner.  You will keep all resort property and equipment in good repair so guest satisfaction is achieved.  ... More
  • Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1485
    Wednesday, June 5, 2024
    SUMMARY Responsible for the set-up and service of assigned banquet bar or hospitality functions in accordance with resort policies and quality/safety standards. To obtain optimum guest satisfaction, promote return business and maximize profitability.   ESSENTIAL DUTIES AND RESPONSIBILITIES Receive beverage assignments to set-up, service and clean Adhere to hotel/resort standards and state/local regulations, and to identify and correct potential problems Greet guests, reiterate service details a ... More
  • Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1432
    Tuesday, June 4, 2024
    SUMMARY This position performs assigned labor tasks to assist in proper golf course maintenance at the Grand Traverse Resort and Spa.   ESSENTIAL DUTIES AND RESPONSIBILITIES Manual labor which includes but not limited to shoveling, raking, pushing a lawn mower, planting flowers, trimming trees and shrubs, etc. Safe and proper operation of power or manual equipment to complete assigned tasks Works with others as a team to achieve the common goal of assigned tasks Report to work on time and compl ... More
  • Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1483
    Tuesday, June 4, 2024
    SUMMARY Sort laundry and fold terry/linens. Provide service to guests and other departments. Maintain the cleanliness and order of the laundry facility.   ESSENTIAL DUTIES AND RESPONSIBILITIES Maintain a high level of workplace safety Operate the laundry equipment safely as trained Adhere to personal appearance standards and present a professional image Monitor the quality of laundered linen/terry. Notify your Laundry Manager/Supervisor of any deviations or unacceptable linen/terry Maintain a c ... More
  • Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #962
    Tuesday, May 28, 2024
    SUMMARY To provide the Banquet set up and service of assigned functions (ie; breakfast, lunch, dinner, hospitality suites and any other special services required).  ESSENTIAL DUTIES AND RESPONSIBILITIES Executes food and beverage service before, during and after banquet functions Demonstrate proper banquet set-up, service, and clean-up Work well under pressure and meet deadlines effectively Maintain proper cash controls Maintain storage area levels and cleanliness Must follow proper gr ... More
  • Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1482
    Thursday, May 23, 2024
    SUMMARY To greet guests, escort them to tables and provide menus. Helps coordinate dining room activity to provide efficient, fast and courteous service to all patrons.   ESSENTIAL DUTIES AND RESPONSIBILITIES To be the first impression of Aerie, at all times, greeting all guests pleasantly and with a smile. Answering all phone calls and entering any reservations into the Open Table system. Fulfills special guest requests as far as seating arrangements, or any other special arrangements that hav ... More
  • Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1480
    Wednesday, May 22, 2024
    SUMMARY Responsible for safely and efficiently delivering linen to and from the laundry building to any of the other complexes, and to distribute clean linen to the proper locations within these complexes.   ESSENTIAL DUTIES AND RESPONSIBILITIES Pick up all soiled linen from each designated area (areas change seasonally) Deliver clean linen to each designated area (areas change seasonally) Ensure cleanliness of linen truck is maintained at all times; report any issues with the linen truck to th ... More
  • Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1391
    Wednesday, May 22, 2024
    SUMMARY Responsible for safely and efficiently delivering linen to and from the laundry building to any of the other complexes, and to distribute clean linen to the proper locations within these complexes.   ESSENTIAL DUTIES AND RESPONSIBILITIES Pick up all soiled linen from each designated area (areas change seasonally) Deliver clean linen to each designated area (areas change seasonally) Ensure cleanliness of linen truck is maintained at all times; report any issues with the linen truck to th ... More
  • Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1475
    Wednesday, May 22, 2024
    SUMMARY Bartenders prepare and serve drinks to customers in lounge and restaurants. Prepare standard mixed drinks and pour wine and beer. They must be able to prepare drinks quickly, accurately, and without waste. Bartenders are responsible for taking orders directly from guests and drink orders from servers. Also serves food to guests seated at the bar.   ESSENTIAL DUTIES AND RESPONSIBILITIES Provide quality products, excellent service and a friendly atmosphere for all guests Operate MICROS Co ... More
  • Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1477
    Wednesday, May 22, 2024
    SUMMARY To ensure the safety of guests and members within the pool areas of Grand Traverse Resort and Spa. GTRS will pay for lifeguard certification.   ESSENTIAL DUTIES AND RESPONSIBILITIES Enforcement of state rules and complex policies, manual accessible for review. Maintain cleanliness of the pool and surrounding areas Assist in various aquatic programs and recreation activities Maintain required hourly pool counts and chemical readings Perform all reasonable duties assigned by supervisor Re ... More
  • Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1470
    Wednesday, May 1, 2024
    SUMMARY This position requires you to provide a “POSITIVE” and memorable experience for our guests.  You will do this by responding to any maintenance repair requests from our cloud-based hotel property management software and radio dispatch person.  Safety is our # 1 concern.  You will assess the problem, and repair or refer the situation on to a supervisor for further action in a timely manner.  You will keep all resort property and equipment in good repair so guest satisfaction is achieved.  ... More
  • Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1251
    Tuesday, April 23, 2024
    SUMMARY This position will support the manager in all activities and staffing in our various restaurant outlets. This position will assist the Lead Server in training staff to the quality of service expected and be responsible for 100% guest satisfaction while providing a consistent quality of service. Will also assist with administering and achieving all budgeted guidelines in order to maximize profitability.   ESSENTIAL DUTIES AND RESPONSIBILITIES • Perform opening and closing procedures of re ... More
  • Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1466
    Tuesday, April 23, 2024
    SUMMARY Services the guest by mixing coffee drinks and tendering sales in a multi-purpose resort sundry store. Provide superior service to ensure 100% customer satisfaction.   ESSENTIAL DUTIES AND RESPONSIBILITIES Serve coffee products, deli sandwiches, bakery goods, and all other outlet products to guests Follow recipes and mix an assortment of coffee drinks Follow all sanitation rules and regulations for marketplace Daily, weekly, and monthly cleaning required Will be responsible for your own ... More
  • Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1463
    Wednesday, April 17, 2024
    SUMMARY To provide clean and sanitary service ware to our customers, while maintaining the cleanliness required by law and the standards of GTRS. Responsible for overall sanitation of the dish rooms and work in cooperation with kitchen and banquet staff.   ESSENTIAL DUTIES AND RESPONSIBILITIES Wash and store all china, glassware, flatware, pots and pans, and all other items Inspection of all items to be sure they are cleaned to standards. Open Sweetwater, Aerie or the Grille using provided open ... More
  • Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1457
    Wednesday, April 10, 2024
    SUMMARY This position will keep all floors (tile, carpet, cement, etc.) throughout resort properties meeting resorts high standards of clean.   ESSENTIAL DUTIES AND RESPONSIBILITIES Have complete knowledge of our floor cleaning equipment and all floor cleaning supplies. Be familiar with the complex and outlying areas. Exhibit great customer service skills with internal and external guests at GTRS. Keep radios, pagers, keys and vans safe/clean and secure at all times.  They are resort property a ... More
  • Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1456
    Friday, April 5, 2024
    SUMMARY This position will provide management and leadership to engineering staff members and provide support in day to day operation and work flow.  It will be responsible for directly managing Resort Maintenance, Field Maintenance, the Painting/Installation crew, and supporting other Engineering functions as necessary.   ESSENTIAL DUTIES AND RESPONSIBILITIES Responsible for planning and managing day to day work load of direct reports, with a focus on guest service, guest-facing maintenance, a ... More
  • Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1081
    Monday, April 1, 2024
    SUMMARY To oversee the set-up and service of assigned banquet functions in accordance with departmental policies and quality/safety standards. ESSENTIAL DUTIES AND RESPONSIBILITIES Receives assignment(s) to oversee the set-up, service and cleaning associated with specific banquet functions Reviews assigned catering BEOs to become acquainted with group needs and banquet specifications Oversees food and beverage service before, during and after banquet functions to ensure adherence to hotel/r ... More
  • Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1406
    Friday, March 29, 2024
    SUMMARY This position is responsible for checking in golfers, answering the phones, making tee time reservations, and assisting with pro shop retail sales.   ESSENTIAL DUTIES AND RESPONSIBILITIES Greet golfers and other guests as they enter the Pro Shop Project a pleasant attitude to all guests, members and fellow performers Use of computer to check-in golfers on the electronic tee sheet (EZ Links) Check-in golfers and other guests at the register using Point of Sale software (Abacus 21) Be f ... More
  • Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1447
    Tuesday, March 26, 2024
    SUMMARY This position will serve internal/external guests through maintaining and cleaning the public and employee areas of the resort.   It will make sure locker room areas and spa are fully stocked and have towels and remove all dirty linens from bins.   ESSENTIAL DUTIES AND RESPONSIBILITIES Initiate and aid in effective communication between housekeeping and all other departments. Provide great guest service to internal and external guests. Keep radio, cart and keys safe and secure at all ti ... More
  • Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1414
    Friday, March 15, 2024
    SUMMARYThe Banquet Chef is responsible for the execution and organization of all Resort functions if they on or off property. In the Executive Chef’s absence the Banquet Chef is responsible for running the kitchens, ordering, schedules, meetings, etc. The banquet chef reports directly to the Executive Chef who in turn is directly accountable to the Director of F&B and the General Manager. The Banquet cooks report directly to the Banquet Chef. The Banquet Chef must be able to keep an open and con ... More