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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1501Monday, July 22, 2024SUMMARY Coordinates statistical data & supervises Reservations Department ESSENTIAL DUTIES AND RESPONSIBILITIES To supervise staff in reservation department, including but not limited to training, monitoring daily activities, and monitoring and enhancing performance levels of staff Must follow proper grooming and dress standards set forth by the Employee Handbook. Good rapport with fellow employees and reflect positive attitude. Maintain open line of communication with supervisor Monitor ...Read more about Reservations Supervisor (FT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1500Monday, July 22, 2024SUMMARY Assist in maintaining a clean and organized dining area. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide quality products, excellent service and a friendly atmosphere for all customers Clean and reset tables. Check linen. Fill and replenish water, rolls and butter Server or busser to remove dishes when customer is finished with each course Deliver dirty table settings to dishwashing area Rack all dirty glasses in designated dishwashing area Oversee cleanliness of restaurant Take soiled ...Read more about Restaurant Busperson (PT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1499Monday, July 22, 2024SUMMARY Strive to exceed guest expectations while serving meals in dining establishment. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide quality products, excellent service and a friendly atmosphere for all guests Operate MICROS Computer System Perform opening and closing procedures of Restaurant Take orders and serve all food and beverage to guests, describing any applicable specials Present check and explain available payment methods and discounts Clear and clean tables and assist busser Main ...Read more about Restaurant Waitstaff (FT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1498Monday, July 22, 2024SUMMARY Mixes and serves alcoholic and nonalcoholic drinks to patrons of bar by performing the following duties ESSENTIAL DUTIES AND RESPONSIBILITIES Provide quality products, excellent service and a friendly atmosphere for all customers Greet and serve customers both at bar and at tables Operate MICROS computer system. Complete accurate closing shift reports and daily deposit drops Make alcoholic drinks/per resort recipes, etc. for servers Maintain Resort issued bank for cashiering Cashier f ...Read more about Jacks Bartender (PT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1497Monday, July 22, 2024SUMMARY Responsible for understanding and communicating knowledge of all services and products provided by Spa Grand Traverse, as well as greeting and assisting all spa guests with the utmost professionalism. Assists guests with booking appointments, and with checking in and out of the spa during their visit. Helps keep the spa clean and organized at all times. Provides guests with memorable and exceptional spa experiences, and ensures that necessary par levels are maintained in all areas of spa ...Read more about Spa Coordinator (PT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1403Wednesday, July 17, 2024SUMMARY This position is responsible for greeting golfing guests with a smile, carry and clean golf clubs, and place them on a clean golf cart upon a guest’s arrival. It is also responsible for greeting the guests with friendly conversation at the conclusion of their round, cleaning their clubs and placing the clubs in their proper place; the car, bag drop or club storage area. ESSENTIAL DUTIES AND RESPONSIBILITIES Greet golfers at the bag drop or in the parking lot as they arrive Load playe ...Read more about Golf Ops Bag Attendant (PT Seasonal)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1405Wednesday, July 17, 2024SUMMARY This position is responsible for welcoming the golfer, providing them with the golf course information necessary to enjoy a pleasant, enjoyable and memorable round of golf. It will also inform guests of the particulars of the golf course including any golf car restrictions, our expected pace of play, monitoring and enforcing that pace of place and offering helpful tips about the golf course. ESSENTIAL DUTIES AND RESPONSIBILITIES Greet golfers and other guests as they arrive at the st ...Read more about Golf Ops Starter / Players Assistant (PT Seasonal)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1495Monday, July 8, 2024SUMMARY Primarily responsible for providing and promoting quality nail services to GTRS guests. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Report to work 15 minutes before shift to prepare for guests. Check Spa Soft for schedule of guest’s services to be performed. Have familiarity with and be able to sell current stock of Nail products sold for retail. Provides guests with quality Manicures, Paraffin treatments, Pedicures, Promotes nail se ...Read more about Nail Technician (PT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1494Monday, July 1, 2024SUMMARY This position will assist Executive Chef and Sous Chefs in supervising the area assigned. Ensures that all recipes, food preparations, and presentations meet restaurant’s specifications and commitment to quality. Demonstrates by example using proper food-handling techniques. ESSENTIAL DUTIES AND RESPONSIBILITIES Exceptional culinary and knife skills are mandatory Must be a leader and have a great knowledge of both hot and cold food preparation and production Work well under pressure ...Read more about Culinary Supervisor (FT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1490Monday, June 24, 2024SUMMARY Responsibilities include, but are not limited to, orientating and training of all new housekeepers to the housekeeping department. The Room Attendant Trainer will provide valuable feedback to the Executive Housekeeper and Supervisors as to the abilities of all new team members. Additionally, maintain levels of quality as established by the Executive Housekeeper, all activities of employees in assigned area, monitoring the daily cleaning and maintenance of rooms, hallways and linen rooms. ...Read more about Housekeeping Trainer (FT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1492Monday, June 24, 2024SUMMARY To ensure the safety of guests and members within the pool areas of Grand Traverse Resort and Spa. ESSENTIAL DUTIES AND RESPONSIBILITIES Enforcement of state rules and complex policies, manual accessible for review. Maintain cleanliness of the pool and surrounding areas Assist in various aquatic programs and recreation activities Maintain required hourly pool counts and chemical readings Perform all reasonable duties assigned by supervisor Respond and render assistance in all aquatic ...Read more about Health Club Lifeguard (PT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1493Monday, June 24, 2024SUMMARY Assists with the directing of all housekeeping operations to ensure clean, orderly, and attractive conditions of establishment by performing the following duties personally or through subordinate supervisors. ESSENTIAL DUTIES AND RESPONSIBILITIES Assists the Director of Housekeeping setting the standards and procedures for work of the housekeeping staff. Plans work schedules to ensure adequate service. Holding monthly meetings with housekeeping staff. Inspects and evaluates physical c ...Read more about Hskp Asst Exec. Housekeeper (FT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1491Wednesday, June 19, 2024SUMMARY Oversee daily processing of Food and Beverage goods received from Purchase Order creation to product being delivered to F&B outlets. This includes creating, maintaining and processing items in the purchasing system. Maintain inventory controls by performing inventory audits. Meet with chefs to discuss menu pricing and cost controls. Prepare daily, weekly and month end reports and post entries to the General Ledger. ESSENTIAL DUTIES AND RESPONSIBILITIES Purchase Order processing. Cr ...Read more about Accounting F&B Controller (FT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1468Wednesday, June 12, 2024SUMMARY This position diligently upholds the standards, policies, and interests of Grand Traverse Resort and Spa and ensures the safety and security of guests and employees, as well as their property. This position involves three shifts of conducting outside patrols of the Resort facilities in all weather conditions as well as two shifts of inside security patrols. The hours are 7 pm to 3 am Thursday, Friday and Saturday as well as midnight to 8 am on Sunday and Monday. ESSENTIAL DUTIES A ...Read more about Security Officer - Evenings/Overnights (FT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1487Tuesday, June 11, 2024SUMMARY This position is responsible for supplying all condo areas with the required linen on a daily basis. Also responsible for picking up all dirty linen and for inventory all linen rooms. ESSENTIAL DUTIES AND RESPONSIBILITIES Deliver linen to all condo linen rooms. To pick up all soiled linen from each complex. To make sure linen van is kept neat and clean at all times. Report any problems with the linen van to the housekeeping office. Go to Fleet maintenance and fill the gas tank and ch ...Read more about HSKP Linen Porter (FT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1488Tuesday, June 11, 2024SUMMARY This position is responsible for responding to guest calls for service in a prompt, courteous, and thorough manner. Other responsibilities include, but are not limited to, maintaining the public and employee areas of the resort. ESSENTIAL DUTIES AND RESPONSIBILITIES To be completely familiar with complex and outlying areas Provide exceptional guest service for internal and external guests. Keep pager, radios, vans and keys safe and secure at all times. Ensure these items are turned i ...Read more about Housekeepers-PM (FT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1489Tuesday, June 11, 2024SUMMARY This position is responsible for maintaining all linen rooms, supplying guests with requested amenities, and maintaining all common guest areas in complexes and assigned outside outlets ESSENTIAL DUTIES AND RESPONSIBILITIES Adhere to safety guidelines at all times Exhibit great customer service to internal and external guests. Keep all linen rooms properly supplied at all times Pick up clean linen/terry from the laundry chute rooms as needed and deliver to proper areas Place clean linen ...Read more about Hskp Houseperson (FT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1485Wednesday, June 5, 2024SUMMARY Responsible for the set-up and service of assigned banquet bar or hospitality functions in accordance with resort policies and quality/safety standards. To obtain optimum guest satisfaction, promote return business and maximize profitability. ESSENTIAL DUTIES AND RESPONSIBILITIES Receive beverage assignments to set-up, service and clean Adhere to hotel/resort standards and state/local regulations, and to identify and correct potential problems Greet guests, reiterate service details a ...Read more about Banquet Bartender (PT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1483Tuesday, June 4, 2024SUMMARY Sort laundry and fold terry/linens. Provide service to guests and other departments. Maintain the cleanliness and order of the laundry facility. ESSENTIAL DUTIES AND RESPONSIBILITIES Maintain a high level of workplace safety Operate the laundry equipment safely as trained Adhere to personal appearance standards and present a professional image Monitor the quality of laundered linen/terry. Notify your Laundry Manager/Supervisor of any deviations or unacceptable linen/terry Maintain a c ...Read more about Laundry Aide 1 (FT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #962Tuesday, May 28, 2024SUMMARY To provide the Banquet set up and service of assigned functions (ie; breakfast, lunch, dinner, hospitality suites and any other special services required). ESSENTIAL DUTIES AND RESPONSIBILITIES Executes food and beverage service before, during and after banquet functions Demonstrate proper banquet set-up, service, and clean-up Work well under pressure and meet deadlines effectively Maintain proper cash controls Maintain storage area levels and cleanliness Must follow proper gr ...Read more about Banquet Waitstaff (PT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1482Thursday, May 23, 2024SUMMARY To greet guests, escort them to tables and provide menus. Helps coordinate dining room activity to provide efficient, fast and courteous service to all patrons. ESSENTIAL DUTIES AND RESPONSIBILITIES To be the first impression of Aerie, at all times, greeting all guests pleasantly and with a smile. Answering all phone calls and entering any reservations into the Open Table system. Fulfills special guest requests as far as seating arrangements, or any other special arrangements that hav ...Read more about Aerie Host/Hostess (PT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1391Wednesday, May 22, 2024SUMMARY Responsible for safely and efficiently delivering linen to and from the laundry building to any of the other complexes, and to distribute clean linen to the proper locations within these complexes. ESSENTIAL DUTIES AND RESPONSIBILITIES Pick up all soiled linen from each designated area (areas change seasonally) Deliver clean linen to each designated area (areas change seasonally) Ensure cleanliness of linen truck is maintained at all times; report any issues with the linen truck to th ...Read more about Laundry Linen Porter / Driver (PT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1475Wednesday, May 22, 2024SUMMARY Bartenders prepare and serve drinks to customers in lounge and restaurants. Prepare standard mixed drinks and pour wine and beer. They must be able to prepare drinks quickly, accurately, and without waste. Bartenders are responsible for taking orders directly from guests and drink orders from servers. Also serves food to guests seated at the bar. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide quality products, excellent service and a friendly atmosphere for all guests Operate MICROS Co ...Read more about Restaurant Outlet Bartender (PT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1470Wednesday, May 1, 2024SUMMARY This position requires you to provide a “POSITIVE” and memorable experience for our guests. You will do this by responding to any maintenance repair requests from our cloud-based hotel property management software and radio dispatch person. Safety is our # 1 concern. You will assess the problem, and repair or refer the situation on to a supervisor for further action in a timely manner. You will keep all resort property and equipment in good repair so guest satisfaction is achieved. ...Read more about Engineering Tech 1 (FT)More
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Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Req #1251Tuesday, April 23, 2024SUMMARY This position will support the manager in all activities and staffing in our various restaurant outlets. This position will assist the Lead Server in training staff to the quality of service expected and be responsible for 100% guest satisfaction while providing a consistent quality of service. Will also assist with administering and achieving all budgeted guidelines in order to maximize profitability. ESSENTIAL DUTIES AND RESPONSIBILITIES • Perform opening and closing procedures of re ...Read more about F&B Outlet Assistant Manager (FT)More