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  • Randalls and Wards Islands, New York, NY, USA ● Req #529
    Monday, April 22, 2024
    Program: Keener | 64 Sunken Garden Loop, Wards Island, Manhattan, NY 10035  What You’ll Do Do you want to help people experiencing homelessness find a place to call home and become self-sufficient? As a Case Manager with HELP USA, you’ll help your clients identify the causes of their homelessness, coordinate with other members of the service team to develop an independent living plan, and meet with your clients regularly to help them work their plan and find a home. Depending on each client’s si ... More
  • Randalls and Wards Islands, New York, NY, USA ● Req #528
    Monday, April 22, 2024
    Program: Keener | 64 Sunken Garden Loop, Wards Island, Manhattan, NY 10035  What You'll Do As House Manager, you and the team of Residential Aides you supervise will be among the first members of HELP USA to interact with our new clients when they enter our shelter. Accordingly, it is critical that you are welcoming and supportive at a very difficult time in the lives of our clients. You'll work closely with Safety Tour Supervisors to maintain a safe, secure, and productive environment; and you' ... More
  • Randalls and Wards Islands, New York, NY, USA ● Req #527
    Monday, April 22, 2024
    Program: Keener | 64 Sunken Garden Loop, Wards Island, Manhattan, NY 10035  What You’ll Do As a Housing Specialist with HELP USA you’ll be responsible for helping your clients find housing while achieving self-sufficiency. You are great at managing relationships and setting expectations with clients, real estate brokers, landlords, and other service providers as well as with your colleagues. You’ll work with your clients to determine which housing programs they qualify for, guide them with their ... More
  • Bronx, NY, USA ● Req #524
    Friday, April 19, 2024
    Program: Crotona II | 745 East 178th Street, Bronx, NY 10457  What You’ll Do HELP USA is seeking a Safety Monitor Supervisor to oversee Safety Monitors at their assigned facility. A member of the Safety Monitor team is usually the first contact with our residents when they enter one of our facilities. In addition to ensuring residents' safety, our Safety Monitors help our residents feel welcome and set the tone for their stay. It is critical that our Safety Monitors are alert, vigilant, and cour ... More
  • Brooklyn, NY, USA ● Req #521
    Friday, April 19, 2024
    Program: HELP Women's Center | 116 Williams Avenue, Brooklyn, NY 11207  What You’ll Do At HELP USA, we take great pride in providing our residents with a clean and well-maintained living space that feels as much like home as possible. We can only do this with a great maintenance team. As Assistant Supervisor/Mechanic for one of our facilities, you’ll oversee the maintenance and repair function and ensure that the physical plant is well maintained. Your responsibilities will include: Supervisin ... More
  • Bronx, NY, USA ● Req #507
    Thursday, April 18, 2024
    Program: Crotona | 785 Crotona Park North, Bronx NY 10460  What You’ll Do An important program at our Family Shelters in the Bronx is the Day Care/Early Learn program to help children who are impacted by homelessness. As an Assistant Teacher, you’ll play a key role in helping the children at one of our shelters continue to learn and develop despite the hardships encountered by their families.  Your responsibilities will include assisting in: Preparation and facilitation of appropriate and appr ... More
  • Bellport, NY 11713, USA ● Req #515
    Thursday, April 18, 2024
    Program: Suffolk | 685 Brookhaven Avenue, Bellport, NY 11713  What You’ll Do As a Maintenance Tech for HELP USA’s Suffolk shelter for families experiencing homelessness, you’ll help provide our residents a clean and well-maintained living space that feels as much like home as possible during their stay with us. Your daily responsibilities will include preparing apartments for turnover (painting, carpentry, flooring, and cleaning including bathroom fixtures and kitchen appliances), grounds mainte ... More
  • New York, NY, USA ● Req #514
    Thursday, April 18, 2024
    Program: Hamilton Hotel | 30 Hamilton Place, Manhattan, NY 10035  What You’ll Do Do you want to help people experiencing homelessness find a place to call home and become self-sufficient? As a Case Manager with HELP USA, you’ll help your clients identify the causes of their homelessness, coordinate with other members of the service team to develop an independent living plan, and meet with your clients regularly to help them work their plan and find a home. Depending on each client’s situation, y ... More
  • New York, NY, USA ● Req #513
    Thursday, April 18, 2024
    Program: Hamilton Hotel | 30 Hamilton Place, Manhattan, NY 10035  What You’ll Do Do you want to help families experiencing homelessness get their lives back on track? If so, this is the job for you! As a Client Care Coordinator at one of our shelters for families with children, you’ll help families in crisis with mental health, domestic violence, and substance abuse counseling; work with children who have experienced trauma and may have other special needs; and fortify the strengths of each fami ... More
  • New York, NY, USA ● Req #512
    Thursday, April 18, 2024
    Program: Hamilton Hotel | 30 Hamilton Place, Manhattan, NY 10035  What You’ll Do As a Housing Specialist with HELP USA you’ll be responsible for helping your clients find housing while achieving self-sufficiency. You are great at managing relationships and setting expectations with clients, real estate brokers, landlords, and other service providers as well as with your colleagues. You’ll work with your clients to determine which housing programs they qualify for, guide them with their housing s ... More
  • Brooklyn, NY, USA ● Req #510
    Thursday, April 18, 2024
    Program: New Horizons | 188-190 Sutter Avenue, Brooklyn, NY 11212  What You’ll Do HELP USA is seeking a Safety Monitor Supervisor to oversee Safety Monitors at their assigned facility. A member of the Safety Monitor team is usually the first contact with our residents when they enter one of our facilities. In addition to ensuring residents' safety, our Safety Monitors help our residents feel welcome and set the tone for their stay. It is critical that our Safety Monitors are alert, vigilant, and ... More
  • Bronx, NY, USA ● Req #505
    Tuesday, April 16, 2024
    Program: Crotona | 785 Crotona Park North, Bronx NY 10460  What You’ll Do As Director of Social Services for one of our family shelters, you’ll be responsible for the overall management and direction of a comprehensive program of social services for a family shelter with the goal of expeditious placement of residents into permanent housing and providing assistance in becoming self-sufficient. Services include assessments, counseling, service planning, and developing and monitoring linkages with ... More
  • Brooklyn, NY, USA ● New York, NY, USA ● Req #503
    Tuesday, April 16, 2024
    Location: 116 Williams Avenue, Brooklyn, NY, 11207 What You’ll Do Your role as Help Desk Analyst is crucial in resolving customer issues promptly and efficiently, ensuring their satisfaction. As a Help Desk Analyst, you will be the first line of defense for customer inquiries and play a vital role in identifying and resolving a wide range of technical issues. Your responsibilities will include: Receive and triage customer inquiries through various channels, including phone, email, chat, and tic ... More
  • Randalls and Wards Islands, New York, NY, USA ● Req #502
    Tuesday, April 16, 2024
    Program: Clarke Thomas | 121 Hellgate Circle, Wards Island, Manhattan, NY 10035  What You’ll Do As a Porter in one of HELP USA’s shelters for people experiencing homelessness, you’ll help provide our residents a clean and well-maintained living space that feels as much like home as possible during their stay with us. Your daily responsibilities will include cleaning (sleeping areas, bathrooms, offices, windows, floors, grounds, etc.), garbage and trash removal, painting, landscaping, snow remova ... More
  • Randalls and Wards Islands, New York, NY, USA ● Req #501
    Tuesday, April 16, 2024
    Program: Clarke Thomas | 121 Hellgate Circle, Wards Island, Manhattan, NY 10035  What You'll Do As a Safety Tour Supervisor, you'll help maintain a safe and secure environment at one of our transitional housing shelters that is located on Wards Island and provides temporary housing for men living with diagnosed mental illnesses. You'll oversee a team of Safety Team Leaders and Safety Officers who are usually the first contact with our residents when they enter one of our facilities. In addition ... More
  • Randalls and Wards Islands, New York, NY, USA ● Req #498
    Tuesday, April 16, 2024
    Program: Clarke Thomas | 121 Hellgate Circle, Wards Island, Manhattan, NY 10035  What You’ll Do At HELP USA, we take great pride in providing our residents with a clean and well-maintained living space that feels as much like home as possible. We can only do this with a great maintenance team. As Assistant Supervisor/Mechanic for one of our facilities, you’ll oversee the maintenance and repair function and ensure that the physical plant is well maintained. Your responsibilities will include: S ... More
  • Randalls and Wards Islands, New York, NY, USA ● Req #496
    Tuesday, April 16, 2024
    Program: Clarke Thomas | 121 Hellgate Circle, Wards Island, Manhattan, NY 10035  What You’ll Do Do you want to help people experiencing homelessness find a place to call home and become self-sufficient? As a Case Manager with HELP USA, you’ll help your clients identify the causes of their homelessness, coordinate with other members of the service team to develop an independent living plan, and meet with your clients regularly to help them work their plan and find a home. Depending on each client ... More
  • Randalls and Wards Islands, New York, NY, USA ● Req #492
    Monday, April 15, 2024
    Program: Clarke Thomas | 121 Hellgate Circle, Wards Island, Manhattan, NY 10035  What You’ll Do As Director of Social Services, you'll be responsible for the overall management and direction of a comprehensive program of social services for a single men’s mental health shelter with the goal of expeditious placement of residents into permanent housing and providing assistance in becoming self-sufficient. Services include assessments, counseling, service planning, and developing and monitoring lin ... More
  • Bronx, NY, USA ● Req #486
    Monday, April 15, 2024
    Program: Crotona | 785 Crotona Park North, Bronx NY 10460  What You’ll Do Do you want to help families experiencing homelessness get their lives back on track?  If so, this is the job for you! As a Client Care Coordinator at one of our shelters for families with children, you’ll help families in crisis with mental health, domestic violence, and substance abuse counseling; work with children who have experienced trauma and may have other special needs; and fortify the strengths of each family. Yo ... More
  • Randalls and Wards Islands, New York, NY, USA ● Req #482
    Monday, April 15, 2024
    Program: Wards Island SEC | 111 Sunken Garden Loop, Wards Island, Manhattan, NY 10035  What You’ll Do HELP USA is seeking a Safety Monitor Supervisor to oversee Safety Monitors at their assigned facility. A member of the Safety Monitor team is usually the first contact with our residents when they enter one of our facilities. In addition to ensuring residents' safety, our Safety Monitors help our residents feel welcome and set the tone for their stay. It is critical that our Safety Monitors are ... More
  • Randalls and Wards Islands, New York, NY, USA ● Req #476
    Wednesday, April 10, 2024
    Program: Keener | 64 Sunken Garden Loop, Wards Island, Manhattan, NY 10035  What You’ll Do HELP USA is seeking a Safety Monitor Supervisor to oversee Safety Monitors at their assigned facility. A member of the Safety Monitor team is usually the first contact with our residents when they enter one of our facilities. In addition to ensuring residents' safety, our Safety Monitors help our residents feel welcome and set the tone for their stay. It is critical that our Safety Monitors are alert, vigi ... More
  • Bronx, NY, USA ● Req #475
    Wednesday, April 10, 2024
    Program: Crotona II | 745 East 178th Street, Bronx, NY 10457  What You’ll Do As a Housing Specialist with HELP USA you’ll be responsible for helping your clients find housing while achieving self-sufficiency. You are great at managing relationships and setting expectations with clients, real estate brokers, landlords, and other service providers as well as with your colleagues. You’ll work with your clients to determine which housing programs they qualify for, guide them with their housing searc ... More
  • Brooklyn, NY, USA ● Req #474
    Wednesday, April 10, 2024
    Position Overview:  HELP USA is in search of an Intake Supervisor who will assume complete accountability for managing one of our shelter sites during designated work shifts, as well as when director-level Social Service or Safety staff are unavailable. This operational oversight primarily encompasses evening, night, and weekend shifts. The Intake Supervisor will serve as the initial point of contact for new clients, guiding them through the intake process. Job Duties Include:  Entering client ... More
  • Randalls and Wards Islands, New York, NY, USA ● Req #471
    Tuesday, April 9, 2024
    Program: Clarke Thomas | 121 Hellgate Circle, Wards Island, Manhattan, NY 10035  What You'll Do As Criminal Justice Coordinator, you’ll provide individualized case management and housing placement assistance for a specialized client population of homeless single adults living in one of our transitional shelters who may have legal restrictions based on criminal history. You’ll report to the Director of Social Services and work closely with the social service team. Your responsibilities will inclu ... More
  • Bronx, NY, USA ● Req #461
    Monday, April 8, 2024
    Program: Creston | 2524 Creston Ave, Bronx, NY 10468  What You'll Do As Criminal Justice Coordinator, you’ll provide individualized case management and housing placement assistance for a specialized client population of homeless single adults living in one of our transitional shelters who may have legal restrictions based on criminal history. You’ll report to the Director of Social Services and work closely with the social service team. Your responsibilities will include: Working with your cas ... More