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  • Randalls and Wards Islands, New York, NY, USA ● Req #492
    Monday, April 15, 2024
    Program: Clarke Thomas | 121 Hellgate Circle, Wards Island, Manhattan, NY 10035  What You’ll Do As Director of Social Services, you'll be responsible for the overall management and direction of a comprehensive program of social services for a single men’s mental health shelter with the goal of expeditious placement of residents into permanent housing and providing assistance in becoming self-sufficient. Services include assessments, counseling, service planning, and developing and monitoring lin ... More
  • Bronx, NY, USA ● Req #486
    Monday, April 15, 2024
    Program: Crotona | 785 Crotona Park North, Bronx NY 10460  What You’ll Do Do you want to help families experiencing homelessness get their lives back on track?  If so, this is the job for you! As a Client Care Coordinator at one of our shelters for families with children, you’ll help families in crisis with mental health, domestic violence, and substance abuse counseling; work with children who have experienced trauma and may have other special needs; and fortify the strengths of each family. Yo ... More
  • Randalls and Wards Islands, New York, NY, USA ● Req #483
    Monday, April 15, 2024
    Program: Wards Island SEC | 111 Sunken Garden Loop, Wards Island, Manhattan, NY 10035  What You'll Do As a Job Developer, you’ll be responsible for developing and maintaining a network of employers for our clients to obtain employment from. Additionally, you’ll schedule interviews for clients with employers that are consistent with the clients’ employment plan developed by HELP USA’s multi-disciplinary team. Your responsibilities will include: Making phone contacts with and field visits to pot ... More
  • Randalls and Wards Islands, New York, NY, USA ● Req #482
    Monday, April 15, 2024
    Program: Wards Island SEC | 111 Sunken Garden Loop, Wards Island, Manhattan, NY 10035  What You’ll Do HELP USA is seeking a Safety Monitor Supervisor to oversee Safety Monitors at their assigned facility. A member of the Safety Monitor team is usually the first contact with our residents when they enter one of our facilities. In addition to ensuring residents' safety, our Safety Monitors help our residents feel welcome and set the tone for their stay. It is critical that our Safety Monitors are ... More
  • New York, NY, USA ● Req #477
    Thursday, April 11, 2024
    Program: Haven | Manhattan, NY 10037  What You’ll Do We’re looking for a Child Care Clinical Coordinator to work with the Therapeutic Childcare and Recreation programs at HELP Haven, a transitional housing shelter for victims of domestic violence. This is a fabulous opportunity for a recent MSW graduate interested in working with children in a therapeutic setting. You’ll be responsible for completing psychosocial assessments and providing mental health counseling and crisis intervention services ... More
  • Randalls and Wards Islands, New York, NY, USA ● Req #476
    Wednesday, April 10, 2024
    Program: Keener | 64 Sunken Garden Loop, Wards Island, Manhattan, NY 10035  What You’ll Do HELP USA is seeking a Safety Monitor Supervisor to oversee Safety Monitors at their assigned facility. A member of the Safety Monitor team is usually the first contact with our residents when they enter one of our facilities. In addition to ensuring residents' safety, our Safety Monitors help our residents feel welcome and set the tone for their stay. It is critical that our Safety Monitors are alert, vigi ... More
  • Bronx, NY, USA ● Req #475
    Wednesday, April 10, 2024
    Program: Crotona II | 745 East 178th Street, Bronx, NY 10457  What You’ll Do As a Housing Specialist with HELP USA you’ll be responsible for helping your clients find housing while achieving self-sufficiency. You are great at managing relationships and setting expectations with clients, real estate brokers, landlords, and other service providers as well as with your colleagues. You’ll work with your clients to determine which housing programs they qualify for, guide them with their housing searc ... More
  • Brooklyn, NY, USA ● Req #474
    Wednesday, April 10, 2024
    Position Overview:  HELP USA is in search of an Intake Supervisor who will assume complete accountability for managing one of our shelter sites during designated work shifts, as well as when director-level Social Service or Safety staff are unavailable. This operational oversight primarily encompasses evening, night, and weekend shifts. The Intake Supervisor will serve as the initial point of contact for new clients, guiding them through the intake process. Job Duties Include:  Entering client ... More
  • Randalls and Wards Islands, New York, NY, USA ● Req #471
    Tuesday, April 9, 2024
    Program: Clarke Thomas | 121 Hellgate Circle, Wards Island, Manhattan, NY 10035  What You'll Do As Criminal Justice Coordinator, you’ll provide individualized case management and housing placement assistance for a specialized client population of homeless single adults living in one of our transitional shelters who may have legal restrictions based on criminal history. You’ll report to the Director of Social Services and work closely with the social service team. Your responsibilities will inclu ... More
  • Bronx, NY, USA ● Req #461
    Monday, April 8, 2024
    Program: Creston | 2524 Creston Ave, Bronx, NY 10468  What You'll Do As Criminal Justice Coordinator, you’ll provide individualized case management and housing placement assistance for a specialized client population of homeless single adults living in one of our transitional shelters who may have legal restrictions based on criminal history. You’ll report to the Director of Social Services and work closely with the social service team. Your responsibilities will include: Working with your cas ... More
  • New York, NY, USA ● Req #463
    Monday, April 8, 2024
    Program: Central | 115 East 13th Street, New York, NY 10003  What You’ll Do As a Senior Accountant with HELP USA, a $150 million not-for-profit organization, you’ll provide key financial support for our Transitional Housing, residential and non-residential Social Service programs. You’ll report to an Accounting Manager (who reports to the Controller Transitional Housing) and work closely with funders, auditors and HELP USA Departments and Programs on all accounting matters.   Your responsibiliti ... More
  • New York, NY, USA ● Req #460
    Friday, April 5, 2024
    Program: Haven | New York, NY  What You'll Do As Team Leader, you’ll provide overall leadership to an interdisciplinary client service delivery team including some or all of the following members: Case Managers, Employment Specialists, Housing Specialists, Substance Abuse Counselors, Continuing Care Workers, and Clinical Social Workers. You’ll lead the team in delivery of a comprehensive program of on-site and/or community-based services including assessment, counseling, and linkages with entitl ... More
  • Bronx, NY, USA ● Req #458
    Thursday, April 4, 2024
    Program: Franklin | 1122 Franklin Avenue, Bronx, NY 10456  What You'll Do HELP USA is seeking a Shift Supervisor who will take full responsibility for the overall operation of one of our shelter sites during those work shifts and other time periods when director-level Social Service or Safety staff are not on duty at the facility. Operational responsibility will be primarily during evening, night and weekend shifts. Your responsibilities will include: Supervising other staff working the same s ... More
  • Queens, NY, USA ● Req #455
    Thursday, April 4, 2024
    Program: Hillside | 163-03 89th Avenue, Queens, NY 11432  What You’ll Do As a Housing Specialist with HELP USA you’ll be responsible for helping your clients find housing while achieving self-sufficiency. You are great at managing relationships and setting expectations with clients, real estate brokers, landlords, and other service providers as well as with your colleagues. You’ll work with your clients to determine which housing programs they qualify for, guide them with their housing search, p ... More
  • New York, NY, USA ● Req #447
    Wednesday, March 27, 2024
    Program: Audubon | 284 Audubon Avenue, Manhattan, NY 10033  What You’ll Do HELP USA is seeking a Safety Monitor Supervisor to oversee Safety Monitors at their assigned facility. A member of the Safety Monitor team is usually the first contact with our residents when they enter one of our facilities. In addition to ensuring residents' safety, our Safety Monitors help our residents feel welcome and set the tone for their stay. It is critical that our Safety Monitors are alert, vigilant, and courte ... More
  • Bronx, NY, USA ● Req #444
    Wednesday, March 27, 2024
    Program: Homebase Service Area 2 | 815 Burke Avenue, Bronx, NY 10467 What You'll Do You'll be one of the first people that our clients encounter when they enter one of our Homebase Homelessness Prevention program sites. In addition to helping ensure a safe, secure, and calm environment for clients and staff, you'll also play an important role in helping clients feel welcome and setting the tone for their visit. As a member of our security team, it's critical that you're alert, vigilant, attenti ... More
  • Bronx, NY, USA ● Req #443
    Tuesday, March 26, 2024
    Program: Morris | 285 East 171st Street, Bronx, NY 10457  What You’ll Do As a Porter in one of HELP USA’s shelters for people experiencing homelessness, you’ll help provide our residents a clean and well-maintained living space that feels as much like home as possible during their stay with us. Your daily responsibilities will include cleaning (sleeping areas, bathrooms, offices, windows, floors, grounds, etc.), garbage and trash removal, painting, landscaping, snow removal, minor repairs, and o ... More
  • Queens, NY, USA ● Req #436
    Thursday, March 21, 2024
    Program: Hollis | 203-04 Hollis Avenue, Queens, NY 11412  What You'll Do As Housing Case Manager for one of our Supportive Housing Programs, you'll report to the Program Director and provide service linkages to benefits; financial assistance; housing court; and, in the off chance a tenant needs alternative housing, housing placement. Working closely with the Employment Specialist, you'll assist in housing stability plans that include increasing income. Additionally, you'll assist tenants with al ... More
  • Bronx, NY, USA ● Req #435
    Wednesday, March 20, 2024
    Program: Morris | 285 East 171st Street, Bronx, NY 10457  What You’ll Do As Director of Physical Plant Management (Maintenance Director) you’ll oversee the operation and maintenance of all building systems for one of our shelters for people experiencing homelessness. One of our goals is to provide our residents with a clean, safe, and well-maintained living space that feels as much like home as possible, and you will play a key role in making that happen. You’ll lead a team of Porters, Mechanics ... More
  • Randalls and Wards Islands, New York, NY, USA ● Req #429
    Tuesday, March 19, 2024
    Program: Livonia | 463 Livonia Avenue, Brooklyn, NY 11207  What You'll Do As a Job Developer, you’ll be responsible for developing and maintaining a network of employers for our clients to obtain employment from. Additionally, you’ll schedule interviews for clients with employers that are consistent with the clients’ employment plan developed by HELP USA’s multi-disciplinary team. Your responsibilities will include: Making phone contacts with and field visits to potential employers in order to ... More
  • Randalls and Wards Islands, New York, NY, USA ● Req #426
    Tuesday, March 19, 2024
    Program: Keener | 64 Sunken Garden Loop, Wards Island, Manhattan, NY 10035  What You'll Do HELP USA is seeking a Kitchen Helper to join the food services team at one of our transitional, shelter housing sites. Reporting to the Food Services Supervisor, you will be responsible for helping with food preparation, food service, and kitchen cleanliness. You will also keep daily meal count records as well as accurate inventory records. Additionally, when the Food Services Supervisor is absent, you wil ... More
  • Randalls and Wards Islands, New York, NY, USA ● Req #423
    Friday, March 15, 2024
    Program: Keener | 64 Sunken Garden Loop, Wards Island, Manhattan, NY 10035  What You'll Do As a Residential Aide at one of our shelters for single adults, you’ll be responsible for helping to ensure the safety of our clients, the security of our facility and grounds, and the orderly operation of the facility during your shift. You’ll also work directly with our clients to ensure that they attend required internal and external meetings, and you'll collaborate with members of the Social Services T ... More
  • Bronx, NY, USA ● Req #418
    Friday, March 15, 2024
    Program: Morris | 285 East 171st Street, Bronx, NY 10457  What You’ll Do As Case Manager Supervisor, you’ll provide leadership to the Case Mangers at one of our temporary housing (shelter) facilities. You’ll lead the team in delivery of a comprehensive program of on-site and/or community-based services to ensure that our residents receive the maximum benefit from their stay in one of our shelters. Services provided will include assessment, counseling, service planning, and linkages with entitlem ... More
  • Bronx, NY, USA ● Req #421
    Friday, March 15, 2024
    Program: Morris | 285 East 171st Street, Bronx, NY 10457  What You’ll Do As a Housing Specialist with HELP USA you’ll be responsible for helping your clients find housing while achieving self-sufficiency. You are great at managing relationships and setting expectations with clients, real estate brokers, landlords, and other service providers as well as with your colleagues. You’ll work with your clients to determine which housing programs they qualify for, guide them with their housing search, p ... More
  • Bronx, NY, USA ● Req #420
    Friday, March 15, 2024
    Program: Morris | 285 East 171st Street, Bronx, NY 10457  What You’ll Do Do you want to help people experiencing homelessness find a place to call home and become self-sufficient? As a Case Manager with HELP USA, you’ll help your clients identify the causes of their homelessness, coordinate with other members of the service team to develop an independent living plan, and meet with your clients regularly to help them work their plan and find a home. Depending on each client’s situation, you’ll pr ... More