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  • Randalls and Wards Islands, New York, NY, USA ● Req #527
    Monday, April 22, 2024
    Program: Keener | 64 Sunken Garden Loop, Wards Island, Manhattan, NY 10035  What You’ll Do As a Housing Specialist with HELP USA you’ll be responsible for helping your clients find housing while achieving self-sufficiency. You are great at managing relationships and setting expectations with clients, real estate brokers, landlords, and other service providers as well as with your colleagues. You’ll work with your clients to determine which housing programs they qualify for, guide them with their ... More
  • Bronx, NY, USA ● Req #524
    Friday, April 19, 2024
    Program: Crotona II | 745 East 178th Street, Bronx, NY 10457  What You’ll Do HELP USA is seeking a Safety Monitor Supervisor to oversee Safety Monitors at their assigned facility. A member of the Safety Monitor team is usually the first contact with our residents when they enter one of our facilities. In addition to ensuring residents' safety, our Safety Monitors help our residents feel welcome and set the tone for their stay. It is critical that our Safety Monitors are alert, vigilant, and cour ... More
  • Brooklyn, NY, USA ● Req #521
    Friday, April 19, 2024
    Program: HELP Women's Center | 116 Williams Avenue, Brooklyn, NY 11207  What You’ll Do At HELP USA, we take great pride in providing our residents with a clean and well-maintained living space that feels as much like home as possible. We can only do this with a great maintenance team. As Assistant Supervisor/Mechanic for one of our facilities, you’ll oversee the maintenance and repair function and ensure that the physical plant is well maintained. Your responsibilities will include: Supervisin ... More
  • Bronx, NY, USA ● Req #507
    Thursday, April 18, 2024
    Program: Crotona | 785 Crotona Park North, Bronx NY 10460  What You’ll Do An important program at our Family Shelters in the Bronx is the Day Care/Early Learn program to help children who are impacted by homelessness. As an Assistant Teacher, you’ll play a key role in helping the children at one of our shelters continue to learn and develop despite the hardships encountered by their families.  Your responsibilities will include assisting in: Preparation and facilitation of appropriate and appr ... More
  • Bronx, NY, USA ● Req #505
    Tuesday, April 16, 2024
    Program: Crotona | 785 Crotona Park North, Bronx NY 10460  What You’ll Do As Director of Social Services for one of our family shelters, you’ll be responsible for the overall management and direction of a comprehensive program of social services for a family shelter with the goal of expeditious placement of residents into permanent housing and providing assistance in becoming self-sufficient. Services include assessments, counseling, service planning, and developing and monitoring linkages with ... More
  • Brooklyn, NY, USA ● New York, NY, USA ● Req #503
    Tuesday, April 16, 2024
    Location: 116 Williams Avenue, Brooklyn, NY, 11207 What You’ll Do Your role as Help Desk Analyst is crucial in resolving customer issues promptly and efficiently, ensuring their satisfaction. As a Help Desk Analyst, you will be the first line of defense for customer inquiries and play a vital role in identifying and resolving a wide range of technical issues. Your responsibilities will include: Receive and triage customer inquiries through various channels, including phone, email, chat, and tic ... More
  • Randalls and Wards Islands, New York, NY, USA ● Req #498
    Tuesday, April 16, 2024
    Program: Clarke Thomas | 121 Hellgate Circle, Wards Island, Manhattan, NY 10035  What You’ll Do At HELP USA, we take great pride in providing our residents with a clean and well-maintained living space that feels as much like home as possible. We can only do this with a great maintenance team. As Assistant Supervisor/Mechanic for one of our facilities, you’ll oversee the maintenance and repair function and ensure that the physical plant is well maintained. Your responsibilities will include: S ... More
  • Randalls and Wards Islands, New York, NY, USA ● Req #492
    Monday, April 15, 2024
    Program: Clarke Thomas | 121 Hellgate Circle, Wards Island, Manhattan, NY 10035  What You’ll Do As Director of Social Services, you'll be responsible for the overall management and direction of a comprehensive program of social services for a single men’s mental health shelter with the goal of expeditious placement of residents into permanent housing and providing assistance in becoming self-sufficient. Services include assessments, counseling, service planning, and developing and monitoring lin ... More
  • Bronx, NY, USA ● Req #486
    Monday, April 15, 2024
    Program: Crotona | 785 Crotona Park North, Bronx NY 10460  What You’ll Do Do you want to help families experiencing homelessness get their lives back on track?  If so, this is the job for you! As a Client Care Coordinator at one of our shelters for families with children, you’ll help families in crisis with mental health, domestic violence, and substance abuse counseling; work with children who have experienced trauma and may have other special needs; and fortify the strengths of each family. Yo ... More
  • Randalls and Wards Islands, New York, NY, USA ● Req #482
    Monday, April 15, 2024
    Program: Wards Island SEC | 111 Sunken Garden Loop, Wards Island, Manhattan, NY 10035  What You’ll Do HELP USA is seeking a Safety Monitor Supervisor to oversee Safety Monitors at their assigned facility. A member of the Safety Monitor team is usually the first contact with our residents when they enter one of our facilities. In addition to ensuring residents' safety, our Safety Monitors help our residents feel welcome and set the tone for their stay. It is critical that our Safety Monitors are ... More
  • Randalls and Wards Islands, New York, NY, USA ● Req #476
    Wednesday, April 10, 2024
    Program: Keener | 64 Sunken Garden Loop, Wards Island, Manhattan, NY 10035  What You’ll Do HELP USA is seeking a Safety Monitor Supervisor to oversee Safety Monitors at their assigned facility. A member of the Safety Monitor team is usually the first contact with our residents when they enter one of our facilities. In addition to ensuring residents' safety, our Safety Monitors help our residents feel welcome and set the tone for their stay. It is critical that our Safety Monitors are alert, vigi ... More
  • Bronx, NY, USA ● Req #475
    Wednesday, April 10, 2024
    Program: Crotona II | 745 East 178th Street, Bronx, NY 10457  What You’ll Do As a Housing Specialist with HELP USA you’ll be responsible for helping your clients find housing while achieving self-sufficiency. You are great at managing relationships and setting expectations with clients, real estate brokers, landlords, and other service providers as well as with your colleagues. You’ll work with your clients to determine which housing programs they qualify for, guide them with their housing searc ... More
  • Bronx, NY, USA ● Req #461
    Monday, April 8, 2024
    Program: Creston | 2524 Creston Ave, Bronx, NY 10468  What You'll Do As Criminal Justice Coordinator, you’ll provide individualized case management and housing placement assistance for a specialized client population of homeless single adults living in one of our transitional shelters who may have legal restrictions based on criminal history. You’ll report to the Director of Social Services and work closely with the social service team. Your responsibilities will include: Working with your cas ... More
  • New York, NY, USA ● Req #463
    Monday, April 8, 2024
    Program: Central | 115 East 13th Street, New York, NY 10003  What You’ll Do As a Senior Accountant with HELP USA, a $150 million not-for-profit organization, you’ll provide key financial support for our Transitional Housing, residential and non-residential Social Service programs. You’ll report to an Accounting Manager (who reports to the Controller Transitional Housing) and work closely with funders, auditors and HELP USA Departments and Programs on all accounting matters.   Your responsibiliti ... More
  • New York, NY, USA ● Req #460
    Friday, April 5, 2024
    Program: Haven | New York, NY  What You'll Do As Team Leader, you’ll provide overall leadership to an interdisciplinary client service delivery team including some or all of the following members: Case Managers, Employment Specialists, Housing Specialists, Substance Abuse Counselors, Continuing Care Workers, and Clinical Social Workers. You’ll lead the team in delivery of a comprehensive program of on-site and/or community-based services including assessment, counseling, and linkages with entitl ... More
  • Queens, NY, USA ● Req #436
    Thursday, March 21, 2024
    Program: Hollis | 203-04 Hollis Avenue, Queens, NY 11412  What You'll Do As Housing Case Manager for one of our Supportive Housing Programs, you'll report to the Program Director and provide service linkages to benefits; financial assistance; housing court; and, in the off chance a tenant needs alternative housing, housing placement. Working closely with the Employment Specialist, you'll assist in housing stability plans that include increasing income. Additionally, you'll assist tenants with al ... More
  • Bronx, NY, USA ● Req #435
    Wednesday, March 20, 2024
    Program: Morris | 285 East 171st Street, Bronx, NY 10457  What You’ll Do As Director of Physical Plant Management (Maintenance Director) you’ll oversee the operation and maintenance of all building systems for one of our shelters for people experiencing homelessness. One of our goals is to provide our residents with a clean, safe, and well-maintained living space that feels as much like home as possible, and you will play a key role in making that happen. You’ll lead a team of Porters, Mechanics ... More
  • Bronx, NY, USA ● Req #418
    Friday, March 15, 2024
    Program: Morris | 285 East 171st Street, Bronx, NY 10457  What You’ll Do As Case Manager Supervisor, you’ll provide leadership to the Case Mangers at one of our temporary housing (shelter) facilities. You’ll lead the team in delivery of a comprehensive program of on-site and/or community-based services to ensure that our residents receive the maximum benefit from their stay in one of our shelters. Services provided will include assessment, counseling, service planning, and linkages with entitlem ... More
  • Bronx, NY, USA ● Req #419
    Friday, March 15, 2024
    Program: Morris | 285 East 171st Street, Bronx, NY 10457  What You’ll Do Do you want to help families experiencing homelessness get their lives back on track? If so, this is the job for you! As a Client Care Coordinator at one of our shelters for families with children, you’ll help families in crisis with mental health, domestic violence, and substance abuse counseling; work with children who have experienced trauma and may have other special needs; and fortify the strengths of each family. You’ ... More
  • Brooklyn, NY, USA ● Req #357
    Tuesday, February 13, 2024
    Program: Genesis Homes Supportive Housing | 330 Hinsdale Street, Brooklyn, NY 11207  What You’ll Do As Housing Stabilization Specialist for one of our Supportive Housing Programs, you’ll be responsible for care coordination and housing stability services for about 25 clients and their households. You’ll maintain client records to meet funder and regulatory requirements, assist clients with housing stability services, coordinate rental assistance and subsidy programs, provide financial and budget ... More
  • Bronx, NY, USA ● Req #344
    Friday, February 9, 2024
    Program: Davidson | 2323 Davidson Avenue, Bronx, NY 10468   What You'll Do HELP USA is seeking a Shift Supervisor who will take full responsibility for the overall operation of one of our shelter sites during those work shifts and other time periods when director-level Social Service or Safety staff are not on duty at the facility. Operational responsibility will be primarily during evening, night and weekend shifts. Your responsibilities will include: Supervising other staff working the same ... More
  • Brooklyn, NY, USA ● Req #309
    Thursday, February 8, 2024
    Program: Home Simpson | 1210 Simpson St, Bronx, NY 10459  What You'll Do As Program Assistant for Home Simpson programs, you’ll provide administrative support to and work closely with the Program Director to help ensure the program runs smoothly. Your responsibilities will include: Providing support for ongoing and special projects and preparing required weekly and monthly program reports. Scheduling meetings, trainings, and interviews. Coordinating volunteer and student intern schedules. ... More
  • Randalls and Wards Islands, New York, NY, USA ● Req #325
    Wednesday, February 7, 2024
    Program: Wards Island SEC | 111 Sunken Garden Loop, Wards Island, Manhattan, NY 10035  What You'll Do As a Job Developer, you’ll be responsible for developing and maintaining a network of employers for our clients to obtain employment from. Additionally, you’ll schedule interviews for clients with employers that are consistent with the clients’ employment plan developed by HELP USA’s multi-disciplinary team. Your responsibilities will include: Making phone contacts with and field visits to pot ... More
  • Brooklyn, NY, USA ● Req #317
    Tuesday, February 6, 2024
    Program: HELP One Building A | 273 Snediker Avenue, Brooklyn, NY 11207  What You'll Do As a Clinical Case Manager with HELP USA, you’ll provide case management and crisis intervention services to residents in our Brooklyn supportive permanent housing programs with a goal of promoting independent living skills, increased housing stability, and well-being. Your responsibilities will include: Conducting assessments, formulating individualized service plans, and providing referrals and on-going su ... More
  • Bellport, NY 11713, USA ● Req #312
    Monday, February 5, 2024
    Program: Suffolk | 685 Brookhaven Avenue, Bellport, NY 11713  What You'll Do As a Safety Monitor (Security Guard) with HELP USA, you'll help ensure a safe and secure environment at your assigned location. You'll be the first contact with our residents when they enter one of our buildings. In addition to ensuring residents' safety and protecting property, you'll help our residents and guests feel welcome and set the tone for their stay. As a member of our security team, it's critical that you're ... More