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TITLE: MANAGER - CONTACT CENTER OPERATIONSSTATUS: EXEMPTREPORTS TO: VP - MEMBER SERVICE CONTACT CENTERDEPARTMENT: MEMBER SERVICE CONTACT CENTERJOB CODE: 6316 PAY SCALE: $98,600.00 - $110,000.00 ANNUALLY GENERAL DESCRIPTION: This position provides consistent leadership and continually demonstrates initiative through the implementation of processes and procedures designed to increase Member Service Contact Center operational efficiency. It is responsible for effective service management of the ...Read more about Manager - Contact Center OperationsMore
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9600 Bruceville Rd, Elk Grove, CA 95757, USA ● Req #5254Wednesday, May 8, 2024JOB TITLE: Member Service Specialist III DEPARTMENT: Branch Channel Delivery STATUS: Non- Exempt JOB CODE: 2401 PAY SCALE: $20.50 - $25.00 Hourly GENERAL DESCRIPTION:Provide members the highest level of service available in an efficient and courteous manner. Process monetary transactions within assigned limits, maintain accurate records and balance each day’s transactions in accordance with established policies and procedures. Proactively engage with members to identify products and service ...Read more about Member Service Specialist (Elk Grove) (Full-Time/Part-Time)More
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TITLE: MGR - IT TELCO/PRODUCT OWNERSTATUS: EXEMPTREPORTS TO: DIRETOR - IT INFRASTRUCTUREDEPARTMENT: IT - INFRASTRUCTURE SYSTEMSJOB CODE: 11665 PAY RANGE: $124,800.00 - $145,000.00 ANNUALLY GENERAL DESCRIPTION: The Manager – IT Telco/Product Owner will be responsible for driving the development, support and overall success of telecommunications products. Primary focus will be on ensuring that the products meet customer needs, align with business goals, and deliver value. You will also be manag ...Read more about Manager - IT Telco - Product OwnerMore
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JOB TITLE: Member Care Rep 1DEPARTMENT: Member CareSTATUS: Non - ExemptJOB CODE: 1750 PAY SCALE: $20.00 - $21.50 Hourly GENERAL DESCRIPTION: Communicates and interacts with members for the prompt resolution of delinquent and negative accounts to minimize Golden 1’s loss of non-performing asset accounts. TASKS, DUTIES, FUNCTIONS: Place and receive a high volume of inbound and outbound calls in an effort to negotiate re-payment for past due and negative accounts. Identify, investigate, and ...Read more about Collections Representative (Sac County)More
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JOB TITLE: Member Care Rep 1DEPARTMENT: Member CareSTATUS: Non - ExemptJOB CODE: 1750 PAY SCALE: $20.00 - $21.50 Hourly GENERAL DESCRIPTION: Communicates and interacts with members for the prompt resolution of delinquent and negative accounts to minimize Golden 1’s loss of non-performing asset accounts. TASKS, DUTIES, FUNCTIONS: Place and receive a high volume of inbound and outbound calls in an effort to negotiate re-payment for past due and negative accounts. Identify, investigate, and ...Read more about Collections Representative (Elk Grove County)More
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TITLE: GOVERNANCE POLICY SPECIALISTSTATUS: NON-EXEMPTREPORTS TO: DIRECTOR - RISK MANAGEMENTDEPARTMENT: ENTERPRISE RISK MANAGEMENTJOB CODE: 11676 PAY RANGE: $74,090.00 - $77,000.00 ANNUALLY GENERAL DESCRIPTION: The Governance Policy Specialist is responsible for supporting ongoing activities related to the administration and maintenance of the Golden 1 Credit Union Policy Management Program. This position will be responsible for ensuring that organizational policies follow internal policy manag ...Read more about Risk Management - Governance Policy SpecialistMore
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5302 Pacific Ave, Stockton, CA 95207, USA ● Req #5247Monday, May 6, 2024JOB TITLE: Home Loan Advisor - In Market DEPARTMENT: Home Loans Production STATUS: Non-Exempt JOB CODE: 3106 PAY RANGE: $29.81 - $29.81 Hourly GENERAL DESCRIPTION: The In-Market Home Loan Advisor is responsible for home loan production from assigned branches and the local mortgage market. They will work closely with the Branch Managers, local realtors and other market sources to generate home loan referrals. The advisors will be responsible for creating production strategies that will enh ...Read more about Home Loan Internal Production - Home Loan Advisor - In-Market (Stockton)More
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TITLE: SR PRODUCT MANAGER - BUSINESS LENDINGSTATUS: EXEMPTREPORTS TO: DIRECTOR - PRODUCTS - BUSINESS LENDINGDEPARTMENT: PRODUCT MANAGEMENTJOB CODE: 11621 PAY RANGE: $119,300.00 - $145,000.00 ANNUALLY GENERAL DESCRIPTION: The Senior Product Manager for Business Lending Products is a strategic leader within the credit union, dedicated to enhancing and managing a comprehensive portfolio of business lending products. This role is designed to drive innovation and develop business lending products t ...Read more about Senior Product Manager - Business LendingMore
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1326 Broadway, Sacramento, CA 95818, USA ● Req #5238Thursday, May 2, 2024JOB TITLE: Branch Manager III DEPARTMENT: Branch Channel Delivery STATUS: Exempt JOB CODE: 6203 PAY SCALE: $81,400.00 - $84,000.00 Annually GENERAL DESCRIPTION: The Branch Manager III is responsible for fostering a professional and friendly environment that provides an exceptional service experience to Golden 1 members, resulting in expansion of Golden 1 market share, wallet share, and increased revenue. Builds, trains, coaches, and leads an engaged team through employee development. Leads o ...Read more about Broadway Branch - Branch Manager IIIMore
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TITLE: ENTERPRISE SAFETY PROGRAM MANAGERSTATUS: EXEMPTREPORTS TO: DIRECTOR - FACILITIES AND CORPORATE SERVICESDEPARTMENT: CORPORATE SERVICESJOB CODE: 11657 PAY RANGE: $89,600.00 - $100,000.00 ANNUALLY GENERAL DESCRIPTION: Direct and manage the corporate safety program in support of safety activities necessary to protect the employees and assets of the credit union. Communicates and interacts with members, law enforcement, community officials and branch/department personnel to provide assistanc ...Read more about Enterprise Safety Program ManagerMore
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5901 Sunrise Blvd, Citrus Heights, CA 95610, USA ● Req #5233Thursday, May 2, 2024JOB TITLE: Member Service Specialist (Citrus Heights) DEPARTMENT: Branch Channel Delivery STATUS: Non- Exempt JOB CODE: 2201 PAY SCALE: $20.50 - $25.00 Hourly GENERAL DESCRIPTION:Provide members the highest level of service available in an efficient and courteous manner. Process monetary transactions within assigned limits, maintain accurate records and balance each day’s transactions in accordance with established policies and procedures. Proactively engage with members to identify produ ...Read more about Member Service Specialist (Full-Time/Part-Time) (Bank Teller)More
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TITLE: SR. COMMERCIAL LOAN UNDERWRITER STATUS: NON-EXEMPT DEPARTMENT: BUSINESS SERVICES DATE: 12/2022 REPORTS TO: DIRECTOR, BUSINESS LENDING JOB CODE: 11230 PAY SCALE: $52.71 - $70.00 HOURLY GENERAL DESCRIPTION: Responsible for the evaluation of commercial loan applications to determine credit risks have been appropriately identified and mitigated, in compliance with applicable state and federal regulations, and credit union standards. Review and analyze submitted loan ...Read more about Senior Commercial Loan UnderwriterMore
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4311 Town Center Blvd, El Dorado Hills, CA 95762, USA ● Req #5203Wednesday, May 1, 2024JOB TITLE: Member Service Specialist IV DEPARTMENT: Branch Channel Delivery STATUS: Non- Exempt JOB CODE: 2302 PAY SCALE: $25.00 - $25.00 Hourly GENERAL DESCRIPTION:Provide members the highest level of service available in an efficient and courteous manner. Process monetary transactions within assigned limits, maintain accurate records and balance each day’s transactions in accordance with established policies and procedures. Proactively engage with members to identify products and servi ...Read more about Member Service Specialist IV (El Dorado Hills County)More
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12120 Industry Blvd, Jackson, CA 95642, USA ● Req #5222Wednesday, May 1, 2024JOB TITLE: Member Service Specialist II DEPARTMENT: Branch Channel Delivery STATUS: Non- Exempt JOB CODE: 2201 PAY SCALE: $21.50 - $21.50 Hourly GENERAL DESCRIPTION:Provide members the highest level of service available in an efficient and courteous manner. Process monetary transactions within assigned limits, maintain accurate records and balance each day’s transactions in accordance with established policies and procedures. Proactively engage with members to identify products and service ...Read more about Member Service Specialist IIMore
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JOB TITLE: Card Operations Specialist DEPARTMENT: Card Operations STATUS: Non-Exempt JOB CODE: 1751 PAY SCALE: $21.00 - $22.00 Hourly GENERAL DESCRIPTION: Supports and performs advanced operational functions for the servicing and maintenance of all card related products. Communicates and interacts with members. Through the use of an on-line systems such as Certegy, 3270, FDR, Springboard, and Visa Cats to provide a full range of card processing functions to ensure accuracy, timeliness ...Read more about Card Operations SpecialistMore
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12120 Industry Blvd, Jackson, CA 95642, USA ● Req #5221Wednesday, May 1, 2024JOB TITLE: Member Service Specialist II DEPARTMENT: Branch Channel Delivery STATUS: Non- Exempt JOB CODE: 2201 PAY SCALE: $21.50 - $21.50 Hourly GENERAL DESCRIPTION:Provide members the highest level of service available in an efficient and courteous manner. Process monetary transactions within assigned limits, maintain accurate records and balance each day’s transactions in accordance with established policies and procedures. Proactively engage with members to identify products and service ...Read more about Jackson Branch - Member Service Specialist II (Full-Time/Part-Time)More
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1117 E Bidwell St, Folsom, CA 95630, USA ● Req #5225Wednesday, May 1, 2024JOB TITLE: Home Loan Advisor - External DEPARTMENT: Home Loans Production STATUS: Non-Exempt JOB CODE: 3101 PAY SCALE: $29.81 - $29.81 Hourly GENERAL DESCRIPTION: The Home Loan Advisor - External will proactively solicit new residential mortgage loans to meet established loan quality and production goals. They will develop and maintain a strong network of business relationships to ensure a recurring source for mortgage loan referrals. This network includes mortgage professionals, builders, ...Read more about In-Market Home Loan Advisor (Folsom)More
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TITLE: Senior Information Security EngineerSTATUS: EXEMPTREPORT TO: manager – Information securityDEPARTMENT: IT – Information SecurityJOB CODE: 4345 PAY RANGE: $118,200.00 - $135,000.00 ANNUALLY GENERAL DESCRIPTION: The Senior Information Security Engineer is responsible for building and maintaining the computer and network security infrastructure for the Golden 1. This positon requires a full and comprehensive picture of Golden 1’s technology and information needs, which will be used to de ...Read more about Senior Information Security EngineerMore
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TITLE: LEADERSHIP DEVELOPMENT SENIOR PARNTERSTATUS: EXEMPTREPORT TO: DIRECTOR – LEADERSHIP DEVELOPMENTDEPARTMENT: ENTERPRISE DEVELOPMENT AND COMMUNICATIONSJOB CODE: 11403 PAY RANGE: $89,600.00 - $105,000.00 ANNUALLY GENERAL DESCRIPTION: The Leadership Development Senior Partner provides resources and builds relationships focusing on the mission and objectives set forth by the organization. Acts as an operational and strategic resource driving the planning and execution of Leadership Developmen ...Read more about Leadership Development Senior PartnerMore
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515 La Sierra Dr, Sacramento, CA 95864, USA ● Req #5204Friday, April 26, 2024JOB TITLE: Member Service Specialist III DEPARTMENT: Branch Channel Delivery STATUS: Non- Exempt JOB CODE: 2401 PAY SCALE: $23.00 - $23.00 Hourly GENERAL DESCRIPTION:Provide members the highest level of service available in an efficient and courteous manner. Process monetary transactions within assigned limits, maintain accurate records and balance each day’s transactions in accordance with established policies and procedures. Proactively engage with members to identify products and servic ...Read more about Arden Town Branch - Member Service Specialist III (Full-Time/Part-Time)More
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128 Niblick Rd, Paso Robles, CA 93446, USA ● Req #5190Wednesday, April 24, 2024TITLE: ASSOCIATE BRANCH MANAGER II STATUS: NON-EXEMPT REPORTS TO: BRANCH MANAGER DEPARTMENT: BRANCH CHANNEL DELIVERY JOB CODE: 6212 GRADE:19H PAY SCALE: $29.43 - $30.50 HOURLY GENERAL DESCRIPTION: The Associate Branch Manager II is responsible performing a variety of operational tasks that results in delivering an exceptional member experience. Supervises and directs the daily activities of Member Service Specialists in the branch. Responsible for ensuring compliance with all policies and proc ...Read more about Paso Robles Branch - Associate Branch Manager IIMore
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TITLE: BUSINESS SYSTEMS ANALYST I STATUS: EXEMPT DEPARTMENT: ENTERPRISE CORE AND APPLICATIONS REPORTS TO: MGR - ENTERPRISE CORES AND APPLICATIONS JOB CODE: 11137 PAY SCALE: $73,300.00 - $78,000.00 ANNUALLY GENERAL DESCRIPTION: The Business Systems Analyst I role is responsible for engaging with various business units to translate business needs into quality software solutions and assists in the design, development, and implementation of identified solutions ...Read more about Business Systems Analyst IMore
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Sacramento, CA, USA ● Req #5157Friday, April 12, 2024TITLE: MANAGER – INFORMATION SECURITY INVESTIGATIONSSTATUS: EXEMPTREPORT TO: DIRECTOR – INFORMATION SECURITYDEPARTMENT: IT – INFO SEC ENGINEERINGJOB CODE: 11628 PAY RANGE: $137,300.00 - $155,000.00 ANNUALLY GENERAL DESCRIPTION: The Manager - Information Security Investigations supports the signal evaluation, cyber incident response programs and data analysis requirements within Golden1. This position is responsible for maintaining the confidentiality, integrity, and availability of all Credit Un ...Read more about Manager - Information Security InvestigationsMore
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8945 Cal Center Dr, Sacramento, CA 95826, USA ● Req #5030Friday, April 12, 2024JOB TITLE:Manager - Risk ManagementDEPARTMENT: Risk ManagementSTATUS: EXEMPTJOB CODE: 11149 PAY SCALE: $119,300.00 - $140,000.00 Annually GENERAL DESCRIPTION: The Manager, Risk Management is responsible for utilizing the Credit Union’s risk management framework to identify, assess, monitor and help mitigate the financial, reputational, regulatory and operational risks (among others) associated within Golden 1’s operations, products and services. The Manager, Risk Management plays an instrument ...Read more about Manager - Risk Management - Hybrid - Sacramento, CAMore
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1934 Howard Rd, Madera, CA 93637, USA ● Req #5148Thursday, April 11, 2024JOB TITLE: Member Service Specialist III DEPARTMENT: Branch Channel Delivery STATUS: Non- Exempt JOB CODE: 2401 PAY SCALE: $22.50 - $22.50 Hourly GENERAL DESCRIPTION:Provide members the highest level of service available in an efficient and courteous manner. Process monetary transactions within assigned limits, maintain accurate records and balance each day’s transactions in accordance with established policies and procedures. Proactively engage with members to identify products and servic ...Read more about Madera Branch - Member Service Specialist III (Full-Time/Part-Time)More