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Morada Ln, Stockton, CA 95210, USA ● Req #5351Tuesday, June 11, 2024JOB TITLE:Member Service Specialist III DEPARTMENT: Branch Channel Delivery STATUS:Non- Exempt JOB CODE: 2401 PAY SCALE:$23.00 - $23.00 Hourly GENERAL DESCRIPTION:Provide members the highest level of service available in an efficient and courteous manner. Process monetary transactions within assigned limits, maintain accurate records and balance each day’s transactions in accordance with established policies and procedures. Proactively engage with members to identify products and services d ...Read more about Stockton Morada Branch - Member Service Specialist III (Full-Time/Part-Time)More
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Sacramento, CA, USA ● Req #4921Tuesday, June 11, 2024TITLE: CONTACT CENTER MEMBER SERVICE REPRESENTATIVE IISTATUS: NON-EXEMPT REPORT TO: MSCC SUPERVISOR DEPARTMENT: MEMBER SERVICE CONTACT CENTER JOB CODE: 1104 PAY SCALE: $21.50 - $21.50 HOURLY GENERAL DESCRIPTION: This Member Service Representative II is an energetic and goal-oriented individual who has a passion for service excellence; providing exceptional service, utilizing effective call handling techniques to create a positive and memorable experience. The MSR II responds accurately to me ...Read more about Contact Center MSR II - Remote - CA Only - Outside of SacramentoMore
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8945 Cal Center Dr, Sacramento, CA 95826, USA ● Req #4503Tuesday, June 11, 2024TITLE: CONTACT CENTER MEMBER SERVICE REPRESENTATIVE I STATUS: NON-EXEMPT REPORT TO: MSCC SUPERVISOR DEPARTMENT: MEMBER SERVICE CONTACT CENTER JOB CODE: 1101 PAY SCALE: $20.00 - $20.00 HOURLY GENERAL DESCRIPTION: The Member Service Representative I is an energetic and goal-oriented individual who has a passion for service excellence. As a team member you are eager to build strong long-term relationships through the servicing of Golden 1 members in a professional, efficient, respectful manner ...Read more about Contact Center MSR I - On-Site - Sacramento AreaMore
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Sacramento, CA, USA ● Req #5110Monday, June 10, 2024TITLE: ENTERPRISE COMMUNICATIONS - VISUAL COMMUNICATIONS STRATEGISTSTATUS: EXEMPTREPORT TO: VICE PRESIDENT - ENTERPRISE COMMUNICATIONSDEPARTMENT: HUMAN RESOURCES ADMINJOB CODE: 11643 PAY RANGE: $98,600.00 - $125,000.00 ANNUALLY GENERAL JOB DESCRIPTION: The Visual Communications Strategist is part of Golden 1’s Enterprise Communications team and will be relied upon to utilize a strategic mindset to create visually stunning communication materials to support internal partners and business needs ...Read more about Visual Communications Strategist - Enterprise CommunicationsMore
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JOB TITLE: Member Care Escalations RepDEPARTMENT: Member Care STATUS: Non-ExemptJOB CODE: 1719PAY SCALE: $24.29 - $26.00 Hourly GENERAL DESCRIPTION: Performs as an experienced, well developed, and trained Member Care representative with advanced communication and negotiation skills when interacting with members for prompt resolution of delinquent accounts to minimize Golden 1 non-performing asset accounts and promote account retention. TASKS, DUTIES, FUNCTIONS: Ability to perform all duties of ...Read more about Member Care Escalations RepresentativeMore
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TITLE: ANALYST - PRODUCT ANALYTICS AND RISK - FRAUDSTATUS: EXEMPTREPORTS TO: MGR - PRODUCT ANALYTICS AND RISK - FRAUDDEPARTMENT: ANALYTICS AND RISKJOB CODE: 11561 PAY RANGE: $74,100.00 - $80,000.00 ANNUALLY GENERAL DESCRIPTION: The Analyst, Analytics/Risk – Fraud is responsible for development of reporting and analytics supporting fraud prevention and ongoing risk management of Golden 1’s Lending and Deposit programs to enable sustainable growth and improve member experience. TASKS, DUTIES, F ...Read more about Analyst - Product Analytics and Risk - FraudMore
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Sacramento, CA, USA ● Req #5334Wednesday, June 5, 2024TITLE: Director - IT InfrastructureSTATUS: ExemptREPORTS TO: VP - OPS, Tech Infra & FacsDEPARTMENT: IT - Information AdminJOB CODE: 11121 PAY RANGE: $166,100.00 - $190,000.00 Annually GENERAL DESCRIPTION: As Director, IT Infrastructure, you will use your broad and deep background IT Infrastructure to lead team of architects, sr. engineers, engineers, and administrators who maintain Golden 1’s information technology environment. You will work closely with various leaders, analysts, engineers ...Read more about IT Information Admin - Director - IT InfrastructureMore
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JOB TITLE: RISK MANAGEMENT SPECIALISTDEPARTMENT: RISK MANAGEMENTSTATUS: EXEMPTJOB CODE: 11133 PAY RANGE: $81,400.00 - $95,000.00 ANNUALLY GENERAL DESCRIPTION: The Risk Management Specialist is responsible for utilizing the Credit Union’s risk management framework to identify, assess, measure, monitor and help mitigate the financial, reputational, regulatory and operational risks (among others) associated with Golden 1’s products and services. This individual will work to identify, assess, and ...Read more about Risk Management SpecialistMore
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Sacramento, CA, USA ● Req #5322Tuesday, June 4, 2024TITLE: MGR - BUSINESS SERVICES ORIGINATION OPERATIONSSTATUS: EXEMPTREPORTS TO: DIRECTOR - BUSINESS LENDINGDEPARTMENT: BUSINESS SERVICES OPERATIONSJOB CODE: 11686 PAY RANGE: $129,400.00 - $150,000.00 ANNUALLY GENERAL DESCRIPTION: The role of the Manager, Business Services Origination Operations is responsible for managing the Business Services Origination Operations team to align with corporate strategic objectives aimed at establishing the company as a leading financial service provider for sm ...Read more about Manager - Business Services Origination OperationsMore
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5302 Pacific Ave, Stockton, CA 95207, USA ● Req #5321Monday, June 3, 2024JOB TITLE:Member Service Specialist III DEPARTMENT: Branch Channel Delivery STATUS:Non- Exempt JOB CODE: 2401 PAY SCALE:$23.00 - $23.00 Hourly GENERAL DESCRIPTION:Provide members the highest level of service available in an efficient and courteous manner. Process monetary transactions within assigned limits, maintain accurate records and balance each day’s transactions in accordance with established policies and procedures. Proactively engage with members to identify products and services d ...Read more about Stockton Branch - Member Service Specialist III (Full-Time/Part-Time)More
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515 La Sierra Dr, Sacramento, CA 95864, USA ● Req #5320Monday, June 3, 2024JOB TITLE:Member Service Specialist III DEPARTMENT: Branch Channel Delivery STATUS:Non- Exempt JOB CODE: 2401 PAY SCALE:$23.00 - $23.00 Hourly GENERAL DESCRIPTION:Provide members the highest level of service available in an efficient and courteous manner. Process monetary transactions within assigned limits, maintain accurate records and balance each day’s transactions in accordance with established policies and procedures. Proactively engage with members to identify products and services d ...Read more about Arden Town Branch - Member Service Specialist III (Full-Time/Part-Time)More
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1801 E Gibson Rd, Woodland, CA 95776, USA ● Req #5318Thursday, May 30, 2024JOB TITLE:Member Service Specialist III DEPARTMENT: Branch Channel Delivery STATUS:Non- Exempt JOB CODE: 2401 PAY SCALE:$23.00 - $23.00 Hourly GENERAL DESCRIPTION:Provide members the highest level of service available in an efficient and courteous manner. Process monetary transactions within assigned limits, maintain accurate records and balance each day’s transactions in accordance with established policies and procedures. Proactively engage with members to identify products and services d ...Read more about Woodland Branch - Member Service Specialist III (Full-Time/Part-Time)More
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Sacramento, CA, USA ● Req #5316Wednesday, May 29, 2024TITLE: DIRECTOR - DIGITAL MARKETING AND CHANNEL MANAGEMENTSTATUS: EXEMPTREPORTS TO: VP - MARTIECH AND INTEGRATED MARKETINGDEPARTMENT: MARKETINGJOB CODE: 11678 PAY RANGE: $152,300.00 - $175,000.00 ANNUALLY GENERAL DESCRIPTION: The Director, Digital Marketing & Channel Management is responsible for developing, implementing, and managing digital marketing campaigns that promote the organization and its products or services. This role oversees the digital marketing delivery team, analyzes data to id ...Read more about Director - Digital Marketing and Channel ManagementMore
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Sacramento, CA, USA ● Req #5314Wednesday, May 29, 2024TITLE: DIRECTOR - ENTEPRISE DATA PROGRAM MANAGEMENTSTATUS: EXEMPTREPORTS TO: SVP - CORPORATE STRATEGYDEPARTMENT: CORPORATE STRATEGYJOB CODE: 11685 PAY RANGE: $152,300.00 - $170,000.00 ANNUALLY GENERAL DESCRIPTION: The Director, Enterprise Data Program Management will lead and oversee the fulfillment of objectives related to the Enterprise Data Management Program (Program). This includes intake and scoping for data initiatives, business case development, program governance, program metrics and ...Read more about Director - Enterprise Data Program Management - HybridMore
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Sacramento, CA, USA ● Req #5313Wednesday, May 29, 2024TITLE: HR PROJECT MANAGERSTATUS: EXEMPTREPORT TO: MANAGER - HR PROGRAM AND ENGAGEMENTDEPARTMENT: HUMAN RESOURCE JOB CODE: 11362 PAY SCALE: $89,600.00 - $95,000.00 ANNUALLY GENERAL DESCRIPTION: This role supports the HR Program & Engagement Manager with the strategic development, implementation, and management of Human Resource projects including design, flow, communication, reporting, and analysis. This position will work hand in hand with the leaders of each HR Client Group to plan current an ...Read more about HR - Program Management - HR Project ManagerMore
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TITLE: GOVERNMENT RELATIONS PROGRAM MANAGERSTATUS: EXEMPTREPORTS TO: DIRECTOR - COMMUNICATIONS AND COMMUNITY RELATIONSDEPARTMENT: COMMUNICATIONS AND COMMUNITY RELATIONSJOB CODE: 11682 PAY RANGE: $98,600.00 - $120,000.00 ANNUALLY GENERAL DESCRIPTION: The Government Relations Program Manager plays a crucial role in monitoring and shaping the regulatory and legislative environment in which the Credit Union operates. By developing and executing strategies to engage government officials, policyma ...Read more about Government Relations Program ManagerMore
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Briggsmore Square Shopping Center, 2001 McHenry Ave, Modesto, CA 95350, USA ● Req #5303Tuesday, May 28, 2024JOB TITLE: Member Service Specialist II DEPARTMENT: Branch Channel Delivery STATUS: Non- Exempt JOB CODE: 2201 PAY SCALE: $21.50 - $21.50 Hourly GENERAL DESCRIPTION:Provide members the highest level of service available in an efficient and courteous manner. Process monetary transactions within assigned limits, maintain accurate records and balance each day’s transactions in accordance with established policies and procedures. Proactively engage with members to identify products and service ...Read more about Modesto Branch - Member Service Specialist II (Full-Time/Part-Time)More
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Sacramento, CA, USA ● Req #5296Thursday, May 23, 2024TITLE: LEARNING SPECIALISTSTATUS: EXEMPTREPORTS TO: MANAGER - LEARNING OPERATIONSDEPARTMENT: ENTERPRISE DEVELOPMENT AND COMMUNICATIONSJOB CODE: 11554 PAY RANGE: $66,560.00 - $75,000.00 ANNUALLY GENERAL DESCRIPTION: The Learning Specialist I is responsible for delivering engaging learning experiences for employees, aligning with organizational goals, and fostering a culture of continuous learning. TASKS, DUTIES, FUNCTIONS: Conduct interactive and engaging learning sessions for diverse audienc ...Read more about Enterprise Development and Communications - Learning SpecialistMore
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TITLE: API EngineerSTATUS: EXEMPTREPORT TO: mgr – API GATEWAYDEPARTMENT: It – API EngineeringJOB CODE: 11268 Pay scale: $107,300.00 – $130,000.00 ANNUALLY GENERAL DESCRIPTION: This position is responsible for designing and developing enterprise-grade solutions on the credit union’s API Gateway (middleware) platform(s). This position must be able to work both independently and collaboratively on projects from concept to production to create API solutions that streamline delivery of integrations w ...Read more about API EngineerMore
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TITLE: MANAGER - IT PROGRAMMINGSTATUS: EXEMPTREPORTS TO: DIRECTOR - ENTERPRISE CORE BANKING AND ENGINEERINGDEPARTMENT: IT - CORE PROGRAMMINGJOB CODE: 6339 PAY RANGE: $137,300.00 - $155,000.00 ANNUALLY GENERAL DESCRIPTION: The Manager – IT Programming will provide leadership in overseeing the strategic design, programming, implementation, and integration of the Fiserv DataSafe environment and future Fiserv DNA App development. This pivotal role will also manage the BASE24 nonstop system integra ...Read more about Manager - IT ProgrammingMore
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JOB TITLE: Supervisor - Contact Center STATUS: Exempt REPORTS TO: MGR - Contact Center Operations DEPARTMENT: Member Service Contact Center (MSCC) JOB CODE: 5004 PAY SCALE: $67,375.00 - $68,000.00 Annually GENERAL DESCRIPTION: The supervisor plays a key role in the Golden 1 Credit Union’s growth by managing and growing a team that provides first-rate member services via the Contact Center to diverse clients. The supervisor reports to the Contact Center Operations Manager and plays an important ...Read more about MSCC - Team 1 - Supervisor - Contact CenterMore
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Sacramento, CA, USA ● Req #5281Tuesday, May 21, 2024TITLE: API Engineering - Business Systems Analyst IISTATUS: ExemptREPORTS TO: Mgr – API GatewayDEPARTMENT: IT - API EngineeringJOB CODE: 11157 PAY SCALE: $80,700.00 - $86,000.00 Annually GENERAL DESCRIPTION: The Business Systems Analyst II role is responsible for engaging with various business units to translate business needs into quality software solutions and assists in the design, development, and implementation of identified solutions following Agile Software development practices. This ...Read more about IT - API Engineering - Business Systems Analyst IIMore
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TITLE: LEARNING PROFESSIONAL IISTATUS: EXEMPTREPORTS TO: DIRECTOR - ENTERPRISE DEVELOPMENT DEPARTMENT: ENTERPRISE DEVELOPMENT AND COMMUNICATIONSJOB CODE: 11553 PAY RANGE: $74,100.00 - $82,000.00 ANNUALLY GENERAL DESCRIPTION: The Learning Professional II play a crucial role in assessing the impact of employee learning and development programs and initiatives. This includes but is not limited to New Hire Orientation, Career Coaching, and Career Pathing. They assume intermediate responsibilitie ...Read more about Learning Professional IIMore
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5337 Elkhorn Blvd, Sacramento, CA 95842, USA ● Req #5269Monday, May 13, 2024JOB TITLE:Member Service Specialist IV DEPARTMENT:Branch Channel Delivery STATUS:Non- Exempt JOB CODE:2302 PAY SCALE: $25.00 - $25.00 Hourly GENERAL DESCRIPTION:Provide members the highest level of service available in an efficient and courteous manner. Process monetary transactions within assigned limits, maintain accurate records and balance each day’s transactions in accordance with established policies and procedures. Proactively engage with members to identify products and services d ...Read more about Elkhorn Branch - Member Service Specialist IV (Full-Time/Part-Time)More
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TITLE: HR COMPLIANCE PROGRAM MANAGERSTATUS: EXEMPTREPORTS TO: VP - CORPORATE COMPLIANCEDEPARTMENT: CORPORATE COMPLIANCEJOB CODE: 11558 PAY SCALE: $98,600.00 - $110,000.00 ANNUALLY GENERAL DESCRIPTION: The Human Resources (HR) Compliance Program Manager is responsible for creating and executing the HR Compliance Program. Under the direction of the Corporate Compliance VP, the HR Compliance Program Manager provided Second Line oversight to the Human Resources department with compliance relate ...Read more about HR Compliance Program ManagerMore