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  • Market Street-Philadelphia Parking, 1835 Market Street, Philadelphia, PA, USA ● Req #109
    Thursday, September 8, 2022
    SUMMARYCustomer Service Rep is responsible for providing assistance to customers via telephone and correspondence in a timely manner.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.·Accurately handle complaints concerning tickets or services rendered in a professional and courteous manner in a high-volume call center·Accurately process, document and record mail correspondence·Research and review correspondence to assess action to be taken·Prepares paperwork for processing of refund d ... More
  • Philadelphia, PA, USA ● Req #136
    Thursday, September 8, 2022
    SUMMARY The Quality Assurance/Reconciliation Clerk is responsible for auditing, analyzing, and reviewing transactions from IVR and Merchant vendor. Quality Assurance/Reconciliation Clerk ensures compliance to in-house specifications, standards, and good business practices. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.•Communicate daily with Quality Assurance Manager and Client both verbally and via email. •Daily Reconciliation•Contact and Audit IVR and Merchant vendor•Research and ... More
  • Market Street-Philadelphia Parking, 1835 Market Street, Philadelphia, PA, USA ● Req #109
    Wednesday, July 13, 2022
    SUMMARYCustomer Service Rep is responsible for providing assistance to customers via telephone and correspondence in a timely manner.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.·Accurately handle complaints concerning tickets or services rendered in a professional and courteous manner in a high-volume call center·Accurately process, document and record mail correspondence·Research and review correspondence to assess action to be taken·Prepares paperwork for processing of refund d ... More
  • Philadelphia, PA, USA ● Req #55
    Wednesday, July 13, 2022
    Summary of responsibilities: The Quality Clerk is responsible for auditing, analyzing, and reviewing processes within the department.The Quality Clerk ensures compliance to in-house specifications, standards, and good business practices. Additionally, the Quality Clerk will provide training support to supervisors. Key Responsibilities:Review production and efficiency standards within operation.Perform random audits throughout project.Attend quality monitor sessions with manager and client.Recomm ... More
  • Market Street-Philadelphia Parking, 1835 Market Street, Philadelphia, PA, USA ● Req #82
    Wednesday, July 6, 2022
    SUMMARYCustomer Service Rep is responsible for providing assistance to customers via telephone and correspondence in a timely manner. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:Accurately handle complaints concerning tickets or services rendered in a professional and courteous manner in a high-volume call centerAccurately process, document and record mail correspondenceResearch and review correspondence to assess action to be takenPrepares paperwork for processing of refund due ... More
  • Filbert Street-Philadelphia Parking, 913 Filbert Street, Philadelphia, PA, USA ● Req #81
    Wednesday, July 6, 2022
    SUMMARYCashiers are responsible for collecting, balancing and depositing all cash and credit card transactions processed at cashiering location. Candidates must have reliable transportation.. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.Exhibit a positive and professional attitude at all times.Able to perform responsibilities efficiently and effectively.Able to maintain departmental standards.Process cash, checks and/or credit card transactions.Reconcile and balance monetary trans ... More
  • Newark, NJ, USA ● Req #131
    Thursday, May 12, 2022
    Customer Service Representative   Position Description: Responsible for answering routine telephone inquiries in a customer‐oriented call center operations environment by following standard scripts and procedures. CSRs are also required to have strong written skills to appropriately respond to customer chat sessions as well as customer e-mail correspondence. Has an on‐going knowledge of company policies/guidelines as directed by management. Position requires flexibility to adjust to other duti ... More
  • Van Nuys-LA Parking, 6309 Van Nuys Blvd, Van Nuys, CA, USA ● Req #71
    Friday, May 6, 2022
    Position Responsibilities:Answer motorists questions, and provide information on procedures or policiesReceive payment by cash, check, or credit cardIssue receipts or change due to motoristsDaily balancing, depositing, check and cash reconcilingDaily report preparationAdhere to company policies and proceduresScheduling emergency tow hearingsOnline processing of paymentsIssuing preferential parking permitsOther duties as necessary in relation to the project and departmentRequirements: Provide bas ... More
  • Mid-Wilshire-LA Parking, 3333 Wilshire Blvd, Los Angeles, CA, USA ● Van Nuys-LA Parking, 6309 Van Nuys Blvd, Van Nuys, CA, USA ● West LA-LA Parking, 1575 Westwood Blvd, Los Angeles, CA, USA ● Req #71
    Friday, May 6, 2022
    Business Hours:Monday - Friday8:30 am - 5:30pm Position Responsibilities:Answer motorists questions, and provide information on procedures or policiesReceive payment by cash, check, or credit cardIssue receipts or change due to motoristsDaily balancing, depositing, check and cash reconcilingDaily report preparationAdhere to company policies and proceduresScheduling emergency tow hearingsOnline processing of paymentsIssuing preferential parking permitsOther duties as necessary in relation to the ... More
  • Market Street-Philadelphia Parking, 1835 Market Street, Philadelphia, PA, USA ● Req #109
    Wednesday, May 4, 2022
    SUMMARYCustomer Service Rep is responsible for providing assistance to customers via telephone and correspondence in a timely manner.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.·Accurately handle complaints concerning tickets or services rendered in a professional and courteous manner in a high-volume call center·Accurately process, document and record mail correspondence·Research and review correspondence to assess action to be taken·Prepares paperwork for processing of refund d ... More
  • Market Street-Philadelphia Parking, 1835 Market Street, Philadelphia, PA, USA ● Req #108
    Wednesday, May 4, 2022
    SUMMARYCashiers are responsible for collecting, balancing and depositing all cash and credit card transactions processed at cashiering location. Candidates must have reliable transportation.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.·Exhibit a positive and professional attitude at all times.·Able to perform responsibilities efficiently and effectively.·Able to maintain departmental standards.·Process cash, checks and/or credit card transactions.·Reconcile and balance monetary tr ... More
  • Market Street-Philadelphia Parking, 1835 Market Street, Philadelphia, PA, USA ● Req #108
    Sunday, January 9, 2022
    SUMMARYCashiers are responsible for collecting, balancing and depositing all cash and credit card transactions processed at cashiering location. Candidates must have reliable transportation.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.·Exhibit a positive and professional attitude at all times.·Able to perform responsibilities efficiently and effectively.·Able to maintain departmental standards.·Process cash, checks and/or credit card transactions.·Reconcile and balance monetary tr ... More
  • Market Street-Philadelphia Parking, 1835 Market Street, Philadelphia, PA, USA ● Req #109
    Sunday, January 9, 2022
    SUMMARYCustomer Service Rep is responsible for providing assistance to customers via telephone and correspondence in a timely manner.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.·Accurately handle complaints concerning tickets or services rendered in a professional and courteous manner in a high-volume call center·Accurately process, document and record mail correspondence·Research and review correspondence to assess action to be taken·Prepares paperwork for processing of refund d ... More
  • Merck/CBRE 351 Sumneytown-Merck/CBRE, 351 North Sumneytown Pike, North Wales, PA, USA ● Req #127
    Monday, December 27, 2021
    Summary of responsibilities:           The Clerk position is responsible for conducting the day-to-day activities related to Mail Services, as instructed by the Team Leader and in accordance with the work schedule calendar and customer's requirement.  The Clerk position will report to the Team Leader. Key Responsibilities:.  ·       Perform Mail related tasks under direct supervision of Team Leader.  ·       Conduct mail runs in a timely fashion, adhering to established schedule·       Process o ... More
  • NCSB - VDOT, US 13 MM 1, New Church, VA, USA ● Req #118
    Monday, December 6, 2021
    SUMMARY Responsible for the general maintenance, cleaning, and upkeep of building under the supervision of the Site Supervisor   ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Attend in-service training sessions, meetings, and out of town activities as required Promote a positive work environment by treating staff and visitors with courtesy and respect Maintain the restrooms of the rest areas in a clean and sanitary condition, adding supplies as necessary and cleaning each area ... More
  • Merck/JLL Kenilworth-Merck/JLL, 2000 Galloping Hill Road, Kenilworth, NJ, USA ● Req #90
    Wednesday, August 25, 2021
    Summary of responsibilities:           The Clerk position is responsible for conducting the day-to-day activities related to Mail Services, as instructed by the Team Leader and in accordance with the work schedule calendar and customer's requirement.  The Clerk position will report to the Team Leader. Key Responsibilities:.  ·       Perform Mail related tasks under direct supervision of Team Leader.  ·       Conduct mail runs in a timely fashion, adhering to established schedule·       Process o ... More
  • Market Street-Philadelphia Parking, 1835 Market Street, Philadelphia, PA, USA ● Req #87
    Wednesday, April 21, 2021
    Summary of responsibilities: The Customer Service Analyst (CSA) Lead will support staff and supervisors within the daily operations that involves resolution of customer requests for Transportation system, devices, Customer inquiries, complaints, discrepancies, and potential fare disputes for the Transportation System. Key Responsibilities:Supervises, train, and monitor staff.Assists CSAs in problem resolutionProvides direction and support so that CSAs meet service level and productionReview pred ... More
  • Market Street-Philadelphia Parking, 1835 Market Street, Philadelphia, PA, USA ● Req #82
    Thursday, March 4, 2021
    SUMMARYCustomer Service Rep is responsible for providing assistance to customers via telephone and correspondence in a timely manner.RATEClerks can earn up to $14.75. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:Accurately handle complaints concerning tickets or services rendered in a professional and courteous manner in a high-volume call centerAccurately process, document and record mail correspondenceResearch and review correspondence to assess action to be takenPrepares paperw ... More
  • Filbert Street-Philadelphia Parking, 913 Filbert Street, Philadelphia, PA, USA ● Req #81
    Monday, March 1, 2021
    SUMMARYCashiers are responsible for collecting, balancing and depositing all cash and credit card transactions processed at cashiering location. Candidates must have reliable transportation.RATEClerks can earn up to $14.75. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.Exhibit a positive and professional attitude at all times.Able to perform responsibilities efficiently and effectively.Able to maintain departmental standards.Process cash, checks and/or credit card transactions.Reco ... More
  • Tow Lot-Philadelphia Parking, 2501 Weccacoe Ave, Philadelphia, PA, USA ● Req #86
    Friday, February 26, 2021
    SUMMARYAssist supervisor and coordinates activities of the Walk-In Center Department. Must have reliable transportation.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:Other duties may be assigned.Communicate daily updates to management.Assist with preparation of work schedule to expedite workflow.Follows up on requests from Clients.Assigns duties and examines work for accuracy on multiple shifts.Balances all daily transactions.Assist with completing daily, weekly, and monthly reconc ... More
  • Market Street-SEPTA, 1835 Market Street, Philadelphia, PA, USA ● Req #79
    Thursday, February 25, 2021
    Summary of responsibilities: The Customer Service Analyst (CSA) is to provide efficient handling, investigation, resolution, and customer care for the transit program. Key Responsibilities:·Assist customer with their inquiries, complaints, discrepancies, and potential fare disputes under service request ·Handle incoming calls and make out bound calls needed·Support the transit Customer Call Center as needed ·Be responsible for set-up, processing, and modify autoloads for customers·Provide e-comm ... More
  • Market Street-SEPTA, 1835 Market Street, Philadelphia, PA, USA ● Req #80
    Thursday, February 25, 2021
    Summary of responsibilities: The Customer Service Analyst (CSA) lead will support staff and supervisors within the daily operations that involves resolution of customer requests for transit cards, devices, customer inquiries, complaints, discrepancies, and potential fare disputes. Key Responsibilities:·Supervises, train, and monitor staff.·Assists CSAs in problem resolution·Provides direction and support so that CSAs meet service level and production·Review predetermine refund request and submit ... More
  • West LA-LA Parking, 1575 Westwood Blvd, Los Angeles, CA, USA ● Req #72
    Tuesday, September 24, 2019
    Position Responsibilities: Answer motorists questions, and provide information on procedures or policiesReceive payment by cash, check, or credit cardIssue receipts or change due to motoristsDaily balancing, depositing, check and cash reconcilingDaily report preparationAdhere to company policies and proceduresScheduling emergency tow hearingsOnline processing of paymentsIssuing preferential parking permitsOther duties as necessary in relation to the project and department Requirements:Provide ba ... More
  • Staten Island-NY EZPass, 1150 South Ave, Staten Island, NY, USA ● Req #48
    Monday, December 3, 2018
    Summary of responsibilities:·Responsible for the direct oversight of activity associated with the collection, processingand evaluation of information related to the Image Review/Violations functionsfor New York E-ZPass project. Responsibilities:·Supervise daily operations of the Image Review/Violations area and monitor daily work flow ·Work closely with the client and act as a liaison between the various departments associated with Image Review·Accountable for daily production reports, and exhib ... More
  • 957 S Clarke Rd, Ocoee, FL 34761, USA ● Req #46
    Friday, October 26, 2018
    Bilingual Customer Care AssociateDescriptionPurpose: •Responsible for responding to customer inquiries and complaints regarding company records, billings, contract renewals, and supply returns. •Answers and initiates a variety of real-time inbound and outbound voice-based communications in English or other languages to support customer care. •Using a computerized system, responds to customer inquiries in a call center environment. •To resolve customer queries and complaints, which fall within th ... More