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GENERAL SUMMARY Under the supervision of the SVP, Chief Internal Auditor and the VP, Internal Audit Manager, the AVP, Internal Audit Supervisor conducts operational, compliance, and financial audits, of central operations departments, administrative departments, lending units and other business activities of Cathay General Bancorp and its subsidiaries. The audits may cover any functional or organizational activity, with emphasis on complex and higher risk areas. As an AVP, Internal Audit Super ...Read more about AVP, Internal Audit SupervisorMore
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GENERAL SUMMARY Responsible for supporting the branch sales goals while overseeing all aspects of customer service levels and branch operational integrity. Responsible for personnel administration, staff development as well as the service driven sales culture of branch banking. Promote, implement, and ensure quality customer service. Provide operational support to areas involving business development and portfolio administration. Support customer retention and acquisition programs by partnering ...Read more about Customer Service & Sales ManagerMore
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GENERAL SUMMARY The Data Governance Officer is responsible for providing data governance/data management support to the data domains and business units. Under minimal supervision, the Officer will create data governance training materials, document procedures, process flows, as well as Enterprise-standard templates to be used in the execution of data governance requirements by the data domains. ESSENTIAL FUNCTIONS Other responsibilities of the Data Governance Officer include: Produce data go ...Read more about Data Governance OfficerMore
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GENERAL SUMMARY The Data Risk Manager is responsible for identifying, assessing, mitigating, and ensuring the remediation of potential risks related to information management (i.e. Data Risk). The incumbent will oversee the development and implementation of risk management strategies, ensuring alignment with business objectives and regulatory requirements. The Data Risk Manager works closely with the Director of Data Governance to ensure the successful implementation of the Data Governance Progr ...Read more about VP/FVP, Manager, Data RiskMore
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GENERAL SUMMARY Responsible for primarily handling teller transactions, providing operational support, cross-selling bank products/services, and resolving customer service issues. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. As needed, will open accounts and refer customers to other areas of the bank as appropriate. Follow regulations and bank security procedures to protect customers as well as minimize risk ...Read more about Relationship Banker I or IIMore
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Rosemead, CA, USA ● Req #2288Tuesday, June 11, 2024GENERAL SUMMARY Responsible for review/callback of new loan bookings, renewals, monetary transactions, maintenance, and other loan servicing activity, including complex loan products. Ensure loan servicing activity follows established procedures, data entry is accurate, and proper support is obtained. ESSENTIAL FUNCTIONS Review of new loan bookings, renewals and modifications ensuring loans are entered into the servicing system accurately. Review of complex loans including construction, sy ...Read more about Loan Servicing Senior Quality Control SpecialistMore
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GENERAL SUMMARY Incumbent is responsible for performing imaging functions in a production environment. This process would include filing, packaging, shipping, cataloging, scanning, indexing and other imaging related functions. Incumbent is required to meet the minimum processing volumes and quality standards established by management. These standards are reflected in the Service Level Agreements (SLA) for the identified documentation, for example: Branch Signature Cards are scanned within one bu ...Read more about Imaging SpecialistMore
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GENERAL SUMMARY Responsible for primarily handling teller transactions, providing operational support, cross-selling bank products/services, and resolving customer service issues. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. As needed, will open accounts and refer customers to other areas of the bank as appropriate. Follow regulations and bank security procedures to protect customers as well as minimize risk ...Read more about Relationship Banker IMore
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GENERAL SUMMARY This position is responsible for implementing, administering, and maintaining Cathay Bank’s various enterprise system platforms such as nCino and Salesforce, but not limited to those platforms. These applications control loan production lifecycles and service request lifecycles and manage prospects, campaigns, loans, business relationships, partners, and contacts, hence this role is crucial to driving adoption and satisfaction to the systems’ overall performance. This role will m ...Read more about Senior System Administrator - nCino SalesforceMore
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GENERAL SUMMARY Under some supervision and following established policies and department procedures, provide loan support to assigned Loan Officer(s), as well as the essential functions described below. ESSENTIAL FUNCTIONS Provide excellent customer service to the Bank’s loan and deposit clients. Work with external and internal customers to solve client issues. Track and follow up on obtaining current financial information from borrowers. Work closely with Loan Servicing, closing attorneys, a ...Read more about Loan AssistantMore
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Los Angeles, CA, USA ● Req #2176Tuesday, June 11, 2024GENERAL SUMMARY As an Officer the incumbent manages high profile clients and complex implementation requests. Working under general supervision the team member will receive, track, and monitor the set-up request process from inception through completion. This role will be responsible for establishing, expanding, and managing our most important external relationships. Responsible for ensuring the delivery of superior client service and quality implementation experience. Will provide phone and em ...Read more about Treasury Management Implementation & Support OfficerMore
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GENERAL SUMMARY Responsible for primarily opening new accounts, cross-selling bank products/services, referring customers to other areas of the bank as appropriate, and resolving customer service issues. As needed, will process teller transactions and provide operational support. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. Follow regulations and bank security procedures to protect customers as well as minimi ...Read more about Relationship Banker IIMore
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GENERAL SUMMARY Responsible for primarily opening new accounts, cross-selling bank products/services, referring customers to other areas of the bank as appropriate, and resolving customer service issues. As needed, will process teller transactions and provide operational support. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. Follow regulations and bank security procedures to protect customers as well as minimize ri ...Read more about Senior Relationship BankerMore
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GENERAL SUMMARY The Loan Portfolio Officer (“LPO”) is responsible for maintaining and monitoring existing commercial loan portfolio and work closely with Team Manager or Relationship Manager who owns the relationship of these accounts. LPO is expected to maintain close contact with these clients and leverage the relationship to identify and bring in additional new business opportunities, both in loans and Bank’s other products and services. LPO is expected to provide “best-in-class” service to ...Read more about Loan Portfolio OfficerMore
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GENERAL SUMMARY Responsible for supporting the branch sales goals while overseeing all aspects of customer service levels and branch operational integrity. Responsible for personnel administration, staff development as well as the service driven sales culture of branch banking. Promote, implement, and ensure quality customer service. Provide operational support to areas involving business development and portfolio administration. Support customer retention and acquisition programs by partnering ...Read more about Customer Service & Sales ManagerMore
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GENERAL SUMMARY As a Senior Credit Administrator, provide guidance and leadership to other Credit Administrators. Provide credit review and evaluation for assigned commercial borrowers in support of Bank’s credit activities. Ensure credit compliance with Bank regulatory credit specifications. DIRECT REPORTS The incumbent has no direct reports. ESSENTIAL FUNCTIONS Work closely with Lending Teams including Team Managers and Portfolio Managers to review and evaluate proposed new and re ...Read more about SVP, Sr. Credit AdministratorMore
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GENERAL SUMMARY Responsible for supporting the branch operations administration and managing a customer portfolio of Retail branch customers (consumer & business) and business development activities. Primary responsibilities include deepening customer relationships by cross selling bank products/services and referring customers to other areas of the bank as appropriate. Providing operational support (as needed conducting teller and new account opening transactions), while delivering exceptional ...Read more about Relationship Banking OfficerMore
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GENERAL SUMMARY Branch Manager is responsible for the overall success of the branch with a primary focus on retaining banking relationships and developing new business for the bank. DIRECT REPORTS The incumbent supervises the entire staff within the branch. ESSENTIAL FUNCTIONS Management of and total accountability for a branch office in meeting administrative, Compliance, operational, sales and service, and profitability objectives of the bank. Make regular business development calls to s ...Read more about VP, Branch ManagerMore
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GENERAL SUMMARY Responsible for managing the loan review function, including detailed loan file and/or on-site reviews of all lending units using a risk-based approach to determine review scope. Also responsible for the preparation and distribution of Loan Review Reports that communicate findings. Tracks all risk rating changes processed through lending unit reviews and other channels. DIRECT REPORTS The incumbent has approximately ten direct reports. The composition of the Loan Review staff i ...Read more about SVP/FVP, Loan Review ManagerMore
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Los Angeles, CA, USA ● Westminster, CA, USA ● Req #2045Friday, June 7, 2024GENERAL SUMMARY Participates in the loan management process by providing credit and loan analytical expertise to a team of Commercial Loan Officers. Analyzes prospective loan transactions and credit worthiness of borrowers. Prepares credit analysis and provides opinions and recommendations regarding proposed credit and potential risks. Ensures all due diligence and background evaluation is complete and thorough on a loan request so credit approval can be considered. ESSENTIAL FUNCTIONS Rev ...Read more about VP Credit Analysis OfficerMore
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GENERAL SUMMARY Under the supervision of the SVP, Chief Internal Auditor and the VP, Internal Audit Manager, the AVP, Internal Audit Supervisor conducts operational, compliance, and financial audits, of central operations departments, administrative departments, lending units and other business activities of Cathay General Bancorp and its subsidiaries. The audits may cover any functional or organizational activity, with emphasis on complex and higher risk areas. As an AVP, Internal Audit Super ...Read more about AVP, Internal Audit SupervisorMore
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GENERAL SUMMARY This position is responsible for designing, implementing, and supporting the Bank’s Information Security infrastructure and protecting its data and assets in accordance with established Information Security and Bank policies, published regulations and industry best practices. Responsibilities include performing risk assessments of the bank’s network, applications, and endpoint activity, and manage security projects to implement security controls or tools to mitigate cyber risk, ...Read more about AVP, Information Security EngineerMore
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GENERAL SUMMARY This position is responsible for designing, architecting, and supporting the administration and management of the Bank’s Information Security infrastructure and protecting its data and assets in accordance with established Information Security and Bank policies, published regulations and industry best practices. Responsibilities include performing risk assessments of the bank’s network, applications, and endpoint activity, propose adjustments to network topology and implementati ...Read more about VP, Information Security ArchitectMore
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GENERAL SUMMARY Under supervision of the Construction Loan Administrator Supervisor & Officer this position is responsible for construction loans from initial set up to full repayment; enters budget and new loan data entry into CLCS; reviews and monitors construction loan data entry for completeness and accuracy. Exercises good judgment within defined procedures and practices to determine appropriate action. ESSENTIAL FUNCTIONS Reviews the approval terms of the Credit Committee Report (CCR) ...Read more about Senior Specialist, Construction DisbursementMore
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GENERAL SUMMARY This position will be responsible for developing code to satisfy the requirements of robotic and process automation opportunities from various teams within the Bank. Code development and deployment will be through a robotics and process automation platform technology. Clear and concise documentation is a must for this position, as well as a high aptitude for delivering quality results in a timely manner. ESSENTIAL FUNCTIONS Expertise in developing a wide array of system codes ...Read more about RPA DeveloperMore