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  • Los Angeles, CA, USA ● Req #2226
    Friday, June 21, 2024
    GENERAL SUMMARY The Vendor Management Risk Analyst is responsible for the ongoing monitoring of vendor relationships, coordinating and facilitating vendor risk assessments, conducting and performing due diligence/quality assurance reviews, assisting with the training of relationship managers and subject matter experts, coordinating and facilitating subject matter expert reviews of vendor due diligence material, maintaining the vendor, contract, and engagement inventories, analyzing and assessing ... More
  • Los Angeles, CA, USA ● Req #2262
    Thursday, June 20, 2024
    GENERAL SUMMARY   Responsible for processing commercial client applications for all Treasury management products and services.  Provide client service support by phone and electronic communications.  Proactively work with other TMIS team members to ensure client’s request and processing requirements are met within established guidelines and SLA’s. Provide TM product implementation, support and training for business clients and branches.   DIRECT REPORTS   The incumbent has no direct reports.   E ... More
  • City of Industry, CA, USA ● Req #2296
    Thursday, June 20, 2024
    GENERAL SUMMARY Responsible for supervising and coordinating all day-to-day activities of a client service team that responds to client questions, issues, and requests. Ensure team members consistently deliver high level quality client service. Assist and support development of department procedures and processes. Ensure regulatory compliance and adherence to bank policies and procedures.    DIRECT REPORTS The incumbent supervises Client Service Specialists.     ESSENTIAL FUNCTIONS Responsible ... More
  • Northridge, Los Angeles, CA, USA ● Req #2239
    Thursday, June 20, 2024
    GENERAL SUMMARY   Responsible for primarily handling teller transactions, providing operational support, cross-selling bank products/services, and resolving customer service issues.  Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience.  As needed, will open accounts and refer customers to other areas of the bank as appropriate.  Follow regulations and bank security procedures to protect customers as well as minimize risk ... More
  • Rancho Cucamonga, CA, USA ● Req #2212
    Thursday, June 20, 2024
    GENERAL SUMMARY   Responsible for primarily handling teller transactions, providing operational support, cross-selling bank products/services, and resolving customer service issues.  Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience.  As needed, will open accounts and refer customers to other areas of the bank as appropriate.  Follow regulations and bank security procedures to protect customers as well as minimize risk ... More
  • Monterey Park, CA, USA ● Req #2269
    Tuesday, June 18, 2024
    GENERAL SUMMARY Assists in all aspects of monitoring activities related to the USA/FFIEC’s Bank Secrecy Act Anti-Money Laundering Examination Manual’s guidance.      ESSENTIAL FUNCTIONS  Maintains current knowledge of U.S. anti-money laundering rules and regulations.  Adheres to departments internal policies and procedures.   Reviews clients account transactional activities.  Requests with the appropriate branch or department members for additional information, when necessary, to assist in the ... More
  • El Monte, CA, USA ● Req #2294
    Monday, June 17, 2024
    GENERAL SUMMARY Following established policies and department procedures, manages and develops all aspects of the SBA and Business Banking Department with primary focus on business development and compliance with SBA regulations.   ESSENTIAL FUNCTIONS Manages to reach the department’s annual production goal. Participates in community activities to improve CRA rating. Ensures all Loan Officers and Assistants provide quality service to clients and co-workers from other departments to build up the ... More
  • Rockville, MD, USA ● Req #2293
    Monday, June 17, 2024
    GENERAL SUMMARY   Responsible for primarily handling teller transactions, providing operational support, cross-selling bank products/services, and resolving customer service issues.  Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience.  As needed, will open accounts and refer customers to other areas of the bank as appropriate.  Follow regulations and bank security procedures to protect customers as well as minimize risk ... More
  • El Monte, CA, USA ● Req #2253
    Monday, June 17, 2024
    GENERAL SUMMARY The Senior IT Auditor & Issues Management will perform an important role in evaluating and reviewing Issues and leading and performing Financial, Operational, Compliance, IT Audits and various value-add projects under the direction of internal audit management. The Senior IT Auditor & Issues Management will be responsible for assisting Internal Audit management with project planning, execution, and reporting. ESSENTIAL FUNCTIONS Validate issues by evaluating effectiveness and su ... More
  • Rosemead, CA, USA ● Req #2182
    Monday, June 17, 2024
    GENERAL SUMMARY This position will be responsible for developing code to satisfy the requirements of robotic and process automation opportunities from various teams within the Bank. Code development and deployment will be through a robotics and process automation platform technology. Clear and concise documentation is a must for this position, as well as a high aptitude for delivering quality results in a timely manner.   ESSENTIAL FUNCTIONS Expertise in developing a wide array of system codes ... More
  • El Monte, CA, USA ● Req #2218
    Friday, June 14, 2024
    GENERAL SUMMARY Under the supervision of the SVP, Chief Internal Auditor and the VP, Internal Audit Manager, the AVP, Internal Audit Supervisor conducts operational, compliance, and financial audits, of central operations departments, administrative departments, lending units and other business activities of Cathay General Bancorp and its subsidiaries.  The audits may cover any functional or organizational activity, with emphasis on complex and higher risk areas.  As an AVP, Internal Audit Super ... More
  • Houston, TX, USA ● Req #2292
    Wednesday, June 12, 2024
    GENERAL SUMMARY Responsible for supporting the branch sales goals while overseeing all aspects of customer service levels and branch operational integrity.  Responsible for personnel administration, staff development as well as the service driven sales culture of branch banking. Promote, implement, and ensure quality customer service. Provide operational support to areas involving business development and portfolio administration. Support customer retention and acquisition programs by partnering ... More
  • El Monte, CA, USA ● Req #2290
    Wednesday, June 12, 2024
    GENERAL SUMMARY The Data Governance Officer is responsible for providing data governance/data management support to the data domains and business units. Under minimal supervision, the Officer will create data governance training materials, document procedures, process flows, as well as Enterprise-standard templates to be used in the execution of data governance requirements by the data domains.   ESSENTIAL FUNCTIONS Other responsibilities of the Data Governance Officer include:  Produce data go ... More
  • El Monte, CA, USA ● Req #2289
    Wednesday, June 12, 2024
    GENERAL SUMMARY The Data Risk Manager is responsible for identifying, assessing, mitigating, and ensuring the remediation of potential risks related to information management (i.e. Data Risk). The incumbent will oversee the development and implementation of risk management strategies, ensuring alignment with business objectives and regulatory requirements. The Data Risk Manager works closely with the Director of Data Governance to ensure the successful implementation of the Data Governance Progr ... More
  • Cerritos, CA, USA ● Req #2219
    Wednesday, June 12, 2024
    GENERAL SUMMARY   Responsible for primarily handling teller transactions, providing operational support, cross-selling bank products/services, and resolving customer service issues.  Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience.  As needed, will open accounts and refer customers to other areas of the bank as appropriate.  Follow regulations and bank security procedures to protect customers as well as minimize risk ... More
  • Rosemead, CA, USA ● Req #2288
    Tuesday, June 11, 2024
    GENERAL SUMMARY Responsible for review/callback of new loan bookings, renewals, monetary transactions, maintenance, and other loan servicing activity, including complex loan products.  Ensure loan servicing activity follows established procedures, data entry is accurate, and proper support is obtained.     ESSENTIAL FUNCTIONS Review of new loan bookings, renewals and modifications ensuring loans are entered into the servicing system accurately. Review of complex loans including construction, sy ... More
  • Rosemead, CA, USA ● Req #2287
    Tuesday, June 11, 2024
    GENERAL SUMMARY Incumbent is responsible for performing imaging functions in a production environment. This process would include filing, packaging, shipping, cataloging, scanning, indexing and other imaging related functions. Incumbent is required to meet the minimum processing volumes and quality standards established by management. These standards are reflected in the Service Level Agreements (SLA) for the identified documentation, for example: Branch Signature Cards are scanned within one bu ... More
  • Elmhurst, Queens, NY, USA ● Req #2286
    Tuesday, June 11, 2024
    GENERAL SUMMARY   Responsible for primarily handling teller transactions, providing operational support, cross-selling bank products/services, and resolving customer service issues.  Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience.  As needed, will open accounts and refer customers to other areas of the bank as appropriate.  Follow regulations and bank security procedures to protect customers as well as minimize risk ... More
  • Rosemead, CA, USA ● Req #2235
    Tuesday, June 11, 2024
    GENERAL SUMMARY This position is responsible for implementing, administering, and maintaining Cathay Bank’s various enterprise system platforms such as nCino and Salesforce, but not limited to those platforms. These applications control loan production lifecycles and service request lifecycles and manage prospects, campaigns, loans, business relationships, partners, and contacts, hence this role is crucial to driving adoption and satisfaction to the systems’ overall performance. This role will m ... More
  • Boston, MA, USA ● Req #2233
    Tuesday, June 11, 2024
    GENERAL SUMMARY Under some supervision and following established policies and department procedures, provide loan support to assigned Loan Officer(s), as well as the essential functions described below.   ESSENTIAL FUNCTIONS Provide excellent customer service to the Bank’s loan and deposit clients. Work with external and internal customers to solve client issues. Track and follow up on obtaining current financial information from borrowers. Work closely with Loan Servicing, closing attorneys, a ... More
  • Los Angeles, CA, USA ● Req #2176
    Tuesday, June 11, 2024
    GENERAL SUMMARY As an Officer the incumbent manages high profile clients and complex implementation requests. Working under general supervision the team member will receive, track, and monitor the set-up request process from inception through completion. This role will be responsible for establishing, expanding, and managing our most important external relationships. Responsible for ensuring the delivery of superior client service and quality implementation experience.  Will provide phone and em ... More
  • Brea, CA, USA ● Req #2158
    Tuesday, June 11, 2024
    GENERAL SUMMARY   Responsible for primarily opening new accounts, cross-selling bank products/services, referring customers to other areas of the bank as appropriate, and resolving customer service issues.  As needed, will process teller transactions and provide operational support.  Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience.  Follow regulations and bank security procedures to protect customers as well as minimi ... More
  • Diamond Bar, CA, USA ● Req #2244
    Monday, June 10, 2024
    GENERAL SUMMARY Responsible for primarily opening new accounts, cross-selling bank products/services, referring customers to other areas of the bank as appropriate, and resolving customer service issues. As needed, will process teller transactions and provide operational support. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. Follow regulations and bank security procedures to protect customers as well as minimize ri ... More
  • El Monte, CA, USA ● Req #2211
    Monday, June 10, 2024
    GENERAL SUMMARY The Loan Portfolio Officer (“LPO”) is responsible for maintaining and monitoring existing commercial loan portfolio and work closely with Team Manager or Relationship Manager who owns the relationship of these accounts.  LPO is expected to maintain close contact with these clients and leverage the relationship to identify and bring in additional new business opportunities, both in loans and Bank’s other products and services.  LPO is expected to provide “best-in-class” service to ... More
  • Alhambra, CA, USA ● Req #2148
    Monday, June 10, 2024
    GENERAL SUMMARY Responsible for supporting the branch sales goals while overseeing all aspects of customer service levels and branch operational integrity.  Responsible for personnel administration, staff development as well as the service driven sales culture of branch banking. Promote, implement, and ensure quality customer service. Provide operational support to areas involving business development and portfolio administration. Support customer retention and acquisition programs by partnering ... More